RE: Anyone got a direct line to IBM licensing?

[Don <dr2@xxxxxxxx>]

Frankly,

you can goto you local IBM'er and they CAN get you the license keys. We 
recently had a client that I just started working with that didn't have any 
license keys in house and I asked IBM for a refresh and had them emailed to 
me within a few days...  The question is, WILL they.

Find out who you local IBM'er is (NOT NOT BP - although your BP SHOULD be 
able to provide the same information).

I still remember when I needed a simple but VERY expensive ethernet card 
for a 150.  IBM mandated they had to come via a BP and not via IBM 
direct.  Went to a BP and since he was only going to make at best $30 on 
the card and lose $$ in the overall he told me he wasn't going to send me 
the part.  BUT, if I wanted to talk to him about an upgrade and other stuff 
that issued the SPNDBCKS *LOTS command, he'd see if he could deign to sell 
me a ether card - at list of course.

You're going to find that IBM is putting their people back on the streets 
now, and has been for a while.  IBM is interested in talking to you, 
regardless of if you hear anything from your BP or not....which is FINALLY 
goodness in my book as the end user has been condemned to the channel for 
toooo long and it's really hurt the product in the marketplace.... IMHO.

Don in DC



At 11:12 AM 2/9/2007 -0600, you wrote:
> Larry,
> Back in 2004, I accidentally deleted all our OS/400 license keys while 
> trying to delete some old MAPICS license keys. A nice lady from IBM, 
> Suzanne Lee-Trejo, came through in a big way by emailing the necessary 
> keys back to me as I had no on-hand record of our keys.  Now I make sure I 
> do a DSPLICKEY OUTPUT(*PRINT) every so often and file it somewhere...
> Bryan Burns
> ECHO, Inc.
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of lbolhuis@xxxxxxxxxx
> Sent: Friday, February 09, 2007 8:16 AM
> To: Midrange Systems Technical Discussion
> Subject: RE: Anyone got a direct line to IBM licensing?
>
>
>    I can tell you what THEY will say:
>
>    "We cannot give you keys over the phone. We cannot fax you keys. We cannot
>    email you keys. You must go through your IBM Busines partner. We cannot
>    fix your key problem."
>
>    That's the line and they toe it well.
>
>     - Larry
>    -----midrange-l-bounces+lbolhuis=arbsol.com@xxxxxxxxxxxx wrote: -----
>
>      To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
>      From: "Carl Galgano" <cgalgano2@xxxxxxxxxxxxxxxxx>
>      Sent by: midrange-l-bounces+lbolhuis=arbsol.com@xxxxxxxxxxxx
>      Date: 02/09/2007 08:59AM
>      Subject: RE: Anyone got a direct line to IBM licensing?
>
>      IBM key center. Boulder, CO:  (800) 446-8989
>
>      Carl J. Galgano
>      EDI Consulting Services, Inc.
>      770-422-2995
>      www.ediconsulting.com
>
> --
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