Re: APAR II12302 or how to get an APARLIB to IBM?

You can save it to a save file, and then attach it to an e-mail, or upload
it to the site in Boulder if it's larger than a certain size.

Al

Al Barsa, Jr.
Barsa Consulting Group, LLC

400>390

"i" comes before "p", "x" and "z"
e gads

Our system's had more names than Elizabeth Taylor!

914-251-1234
914-251-9406 fax

http://www.barsaconsulting.com
http://www.taatool.com
http://www.as400connection.com



                                                                           
             "Brian Dolinar"                                               
             <Brian.Dolinar@AC                                             
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             12/07/2006 07:15          APARLIB to IBM?                     
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I admit, maybe I missed a memo, but is there a way to electronically
transmit a saved APAR library to IBM?

The odds of me providing them with that information shoot up astronomically

if I could do it that way instead of making a tape and figuring out where
to
mail it.

For those of you scoring at home, APAR II12302 is the generic cover letter
sent back from IBM when you have:

1)  reported a problem via ECS / service agent / extreme service /
supersplendifio servicio / whatever it is called this week.
B)  the analysis is Probability - 100, Possible Cause - Error detected in
OS/400 licensed program
3)  with the exciting contents of

*** Last Updated 17 Aug 2000 ***

Information APAR II12302

VRM = 440

ERROR DESCRIPTION:
*** Last Updated 07/17/00 ***
Thank you for using ECS regarding a problem you are experiencing
with your AS/400. At this time, we have no reported
problems matching your description.
If you wish to pursue this problem further,
please collect the following information for analysis:
APAR Data Library
    * APAR data may be saved by  doing the following:
       WRKPRB PRBID(xxxxxxxxx)enter, Option 8, Option 30 -
        enter,then Option 1 and select:
          - History log
          - Program Temporary Fixes
          - Error logs in the correct time range
          - VLIC log entries in correct time range
          - Problem log entries in correct time range.
   * Press enter and save APAR library.
   * Do a SAVLIB to save the data to tape.
   * Provide any additional symptoms associated with
     this failure.
.
Please contact your Software Service Provider for
further mailing intructions.
.
Thank you.


=====
Brian Dolinar

PS - LOL gotta love spell check.  See if *you* can spot the typo in the
last
paragraph of the cover letter.  Apparently, IBM hasn't been able to in 6+
years.



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