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I have emails being generated to several of our business partners. There is one business partner that a plethora of them are getting rejected. I am journalling email as per the trouble shooting steps listed in Infocenter. DSPJRN JRN(QZMF) FROMTIME(092305) OUTPUT(*OUTFILE) OUTFILE(QTEMP/ZMFSTUFF) OUTMBR(MAR2) ENTDTALEN(512) Ratio of bad to good since Friday is 30 to 9. select substr(joesd,70,30) as MessageText, count(*) >From Zmfstuff Where substr(joesd,70,30) like '88 DLVED 192.234.68.30%' Or substr(joesd,70,30) like '7P CRT UNDEL NOTICE OR DSN%' Group by substr(joesd,70,30) ....+....1....+....2....+....3....+....4....+. MESSAGETEXT COUNT ( * ) 7P CRT UNDEL NOTICE OR DSN 30 88 DLVED ###.###.###.### 9 ******** End of data ******** Where ###.###.###.### is our bp's ip address More detail about one failure: EH SNDMAIL TO MSF E1 O Ourgal@DEKKOdotCOM E2 R TheirGal@theirCompanydotcom EX /TMP/EMHDR134.TXT ET MSG SIZE 62040 P2 R SMTP MsgFwd TheirGal@theirCompanydotcom C6 FWD TO QTMSOUTQ C1 O Ourgal@DEKKOdotCOM C2 R <TheirGal@theirCompanydotcom> 8B QTMSOUTQ TO CLNT 000010000100000 83 U <TheirGal@theirCompanydotcom> 87 CLNT(UNDELV) TO QTMSINQ 7A QTMSINQ TO BRSR 7P CRT UNDEL NOTICE OR DSN 7H BRSR TO MSF 71 O @ 72 R <Ourgal@DEKKOdotCOM> 7G MSGID MAP TO ID 103BDDD0509261500420000005241 Then Ourgal@DEKKOdotCOM gets a nondelivery notice that looks like: NOT ABLE TO DELIVER MAIL TO SOME/ALL RECIPIENTS. REPLY CODES WITH FIRST DIGIT = '4' OR '5' ARE ERROR REPLIES. ERRORS THAT DO NOT HAVE ERROR REPLY CODES MAY EXIST. HOST GDIHQ NOT ABLE TO DELIVER MAIL TO FOLLOWING RECIPIENT(S): <TheirGal@theirCompanydotcom> ERROR IN BATCH SMTP COMMAND SEQUENCE. Ending sequence <CRLF>.<CRLF> 550 5.7.1 Requested action not taken: message refused (this message was given by the destination server, not by MailShield) ** TEXT OF MAIL FOLLOWS ** Sender: Ourgal@DEKKOdotCOM Date: Mon, 26 Sep 2005 15:00:33 -0500 From: Our Gal <Ourgal@DEKKOdotCOM> MIME-Version: 1.0 To: Their Gal <TheirGal@theirCompanydotcom> Subject: Invoices Doc Tag: 864393 Content-Type: multipart/mixed; boundary="--PART.BOUNDARY.1" This is a multi-part message in MIME format. ----PART.BOUNDARY.1 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit The attached document can be viewed by Adobe Acrobat version 3.0 and higher. ... ... ... One suspicion is that it is a RDNS issue. So our Cisco kid keyed in a few hundred RDNS entries to cover our NAT. I think it helped a little but I am not so sure. What can I trace to find out why some get through and some don't? I went to http://www.zmailer.org/mxverify-cgi.html and traced down their mail domain and they only have one MX server. Rob Berendt
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