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> Not to interrupt your rant or anything, but if you investigate what the
> various forms do, you may find you can just post some values to the
> server, no human interaction required

i did ask their eCommerce Support Desk and they said they would take my
"request". I actually have no doubt that eventually (if not already)
fedex/kinkos will allow a server based transaction. Part of my frustration
is that
since I as a customer can only speak to the Support and Sales side of their
business,
I'm left with people who just don't get it. They sell & support what the
designers built.
I got more empathy from the actual store people who will process the orders.

My problem (and sorry about the rant in prev post) is that many in this
generation of mouse clickers think that the norm for everything is point &
click. My hope is (and Brian perhaps you can confirm this) is that there is
more being taught to student business managers, IT developers, analysts,
etc. Perhaps a good discussion of the benefits of EDI? I do see this kind of
thinking in RFID. Automated.
I will be contacting kinkos again to pursue this.

A few years ago I wrote a web based order entry for this same customer, and
after user input from their customers as well as the staff, we designed &
implented the system. Within a month, a new high volume customer came on and
said, "we want to transmit you a file. This data's already in our system,
why key it again." It was quite an arguement to explain to my customer that
this was a legitimate request & should be a part of the system. It actually
was fairly easy to add in. I had this in the original design scope, but my
customer cut it out because no current customers had requested it.

Jim Franz


----- Original Message ----- 
From: "brian" <bsl04@xxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Friday, August 05, 2005 1:19 AM
Subject: Re: ftp to kinkos.com


> > > fedex kinkos appears to have a web services interface:
> >
> > Yes - and it still takes a human to drag, drop, click, etc with a mouse
to
> > send an order (notice the words "download a client" in their
article?.....
>
> Not to interrupt your rant or anything, but if you investigate what the
> various forms do, you may find you can just post some values to the
> server, no human interaction required. Or maybe some other page they
> provide enables you do do this. Maybe you should be checking that out
> instead of writing another screed against http, or browsers, or whatever
> it is that's got you upset.
>
> I don't know that they provide an API, but just because it's on the web
> doesn't mean it can't be automated.
> -- 
>



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