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I agree. Different from what I was describing. The company I was with would 
issue a license for a new machine, so long as the customer was on annual 
maintenance/support. A certain trust level is assumed, that the old machine 
will not be used anymore.

Vern

-------------- Original message -------------- 

> My comment about "upgrade extortion" was actually referring to a 
> situation when we had a hardware upgrade -- we didn't change the 
> software tier, or the number of users, or even the interactive CPW, 
> but were nonetheless required to pay a substantial (mid 4 figures) fee 
> to receive a license key for the new machine. 
> 
> I still think it was not ethical. 
> 
> On Thu, 02 Dec 2004 05:27:38 -0600, Vernon Hamberg wrote: 
> > A different point of view, perhaps, from your understandable position: 
> > 
> > Sounds as if some companies are extreme in this, hence the comments here 
> > and in other posts on this list. However, there is effort associated with 
> > verifying that a product works on a new release of the OS. I worked for an 
> > ISV who charged an annual maintenance fee. It would get you phone support, 
> > upgrades at no additional cost, esp. when IBM changed the OS. Now if the 
> > product is stable and you find you don't need support for the time, you 
> > could go off maintenance and support. But if you need to ask a question or 
> > something breaks because of whatever reason, expect to pay a re-up charge. 
> > 
> > But if you are paying for maintenance and support AND are charged for 
> > OS-related upgrades, I think you're getting gouged a little, at least. 
> > 
> > Vern 
> > 
> > 
> > 
> > At 12:22 PM 12/1/2004, you wrote: 
> > 
> > 
> > > > An excellent example of this is "upgrade extortion" that has become 
> > > > rampant in the iSeries world. It is in my opinion unethical to 
> > > > require additional charges when the machine changes and no additional 
> > > > function is delivered, but they do it anyway. The "company" sees an 
> > > > opportunity to move money from our pockets to theirs. The agents of 
> > > > the company who implement and enforce these policies are behaving 
> > > > unethically. 
> > > 
> > >And in the zSeries world. I think it even applies in the xSeries 
> > >(Wintel) world as well for businesses. 

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