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I agree. Different from what I was describing. The company I was with would issue a license for a new machine, so long as the customer was on annual maintenance/support. A certain trust level is assumed, that the old machine will not be used anymore. Vern -------------- Original message -------------- > My comment about "upgrade extortion" was actually referring to a > situation when we had a hardware upgrade -- we didn't change the > software tier, or the number of users, or even the interactive CPW, > but were nonetheless required to pay a substantial (mid 4 figures) fee > to receive a license key for the new machine. > > I still think it was not ethical. > > On Thu, 02 Dec 2004 05:27:38 -0600, Vernon Hamberg wrote: > > A different point of view, perhaps, from your understandable position: > > > > Sounds as if some companies are extreme in this, hence the comments here > > and in other posts on this list. However, there is effort associated with > > verifying that a product works on a new release of the OS. I worked for an > > ISV who charged an annual maintenance fee. It would get you phone support, > > upgrades at no additional cost, esp. when IBM changed the OS. Now if the > > product is stable and you find you don't need support for the time, you > > could go off maintenance and support. But if you need to ask a question or > > something breaks because of whatever reason, expect to pay a re-up charge. > > > > But if you are paying for maintenance and support AND are charged for > > OS-related upgrades, I think you're getting gouged a little, at least. > > > > Vern > > > > > > > > At 12:22 PM 12/1/2004, you wrote: > > > > > > > > An excellent example of this is "upgrade extortion" that has become > > > > rampant in the iSeries world. It is in my opinion unethical to > > > > require additional charges when the machine changes and no additional > > > > function is delivered, but they do it anyway. The "company" sees an > > > > opportunity to move money from our pockets to theirs. The agents of > > > > the company who implement and enforce these policies are behaving > > > > unethically. > > > > > >And in the zSeries world. I think it even applies in the xSeries > > >(Wintel) world as well for businesses.
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