Re: Reports assuming incorrect attributes after colliding withwindow sdocuments on HP printers

Bryan,
I have had problems with some pc programs not using the "normal" Windows
spooler,
and writing directly to the printer. I would be shocked (well maybe
not...)that Win Outlook
did that. I would verify a few things to stabilize the 400 side of the
environment.
1. Make sure the printer device description if *lan truly does support PJL,
and the
manufacturer model type matches the actual printer. Not all HP printers are
alike.
The IBM Knowledge Base doc Support for ASCII Printers from Hewlett Packard
(HP)
has a list of most printers and model types to use.
2. Make sure you are up to date on print ptfs-many not in the cume ptfs,
and no group yet created for printing. See docs (if "(1000)" after ptf#-then
not in a cume!)
V5RxMx Ptf Listing for TCP/Lan Printing
V5RxMx Ptf Listing for HPT Printing
V5RxMx Ptf Listing for AFP Printing and InfoPrintServer
similar docs for V4RxMx..

hth
jim franz

----- Original Message -----
From: "Burns, Bryan" <burnsbm@xxxxxxxxxxxxxxxxxxxx>
To: <MIDRANGE-L@xxxxxxxxxxxx>
Sent: Wednesday, April 16, 2003 4:59 PM
Subject: Reports assuming incorrect attributes after colliding with window
sdocuments on HP printers


> Problem:
> Attributes change in the middle of printing.  For example:
>
> 1. Release a 20 page landscape AS/400 report from hold to a HP *LAN
printer.
> 2. While report is printing, print an Outlook e-mail.
> 3. Ten pages of report print.
> 4. Eleventh page is portrait instead of landscape and font is huge.
> 5. E-mail prints correctly.
> 6. Pages 12 -20 print LANDSCAPE but font is still to big.
>
> Problem:
> One page spooled file with overlay prints overlay on one page and text on
> another on HP printer.
>
> Are these problems AS/400, Novell or firmware related?   The problems
occur
> only sporadically.
>
> Thanks in advance for any replies.
>
>
>
>
> Bryan Burns
> System Operator
> ECHO Incorporated
> Lake Zurich, Illinois
> 847-540-8400 ext. 493
>
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