Re: SNDDST Confirmation of Delivery - Internet (Outside World)

On Monday 30 September 2002 20:33, Peter_Vidal@pall.com wrote:
> Bob Crothers said:
> "You must be careful about what is truly meant by "delivered" in the email
> world!"
>
> Bob!  Thank you for the orientation.   The original intention is to
> determine the date the recipient reads the email message and then, with the
> delivery notification, we can actually read this confirmation and somehow
> update the record with some kind of "email delivery date" or something like
> that.  However, based on your explanation, I think that the way that the
> AS400 behaves when dealing with email messages is a little different from
> what it was expected.  I think that now the ball must return to the users'
> court and they must understand this issue and eventually decide which
> alternate solution(s) may be available, feasible and acceptable.

As far as delivery goes - you dont have to use a main SMTP server, you can
deliver direct to the target SMTP server. Thus delivery means that the target
domain accepted the email, and the internet is no longer the issue. I
wouldn't recommend using the OS400 SMTP server for this, but something with
better logging/tracking of emails status, but you can always give it a go -
just change the firewall paramter of the CHGSMPTA to *NO, and make sure your
DNS settings point to an Internet DNS server.

To confirm a message is read, rather than delivered or opened, you can insert
a unique URL which contains part of the email message, and will only be used
when the user reads and clicks on the URL. You can then track this URL.


HTH