Re: CA Error Message CWBLM0011

IBM Support Line
Technical Document

   Document Number:   22253232
  ____________________________________________________________
  Functional Area:                       Client Access
  SubFunctional Area:               Emulation
  SubSubFunctional Area:       General
  ____________________________________________________________
  Product:      - CA/400 WIN 95 EXPRESS CLIENT (5769XE100)
  Release:     ALL

  Classification:   Public Use

  Keywords:            CA400XW1, LIC, LICENSE, LICMGMT
 ____________________________________________________________
 Document Title:CWBLM0011 Error Message with Client Access Emulation
 Document Description:
  If the Windows NT/2000 Administrator is able to initiate and run a Client
Access emulation session, but other Windows users fail with error message
CWBLM0011, this typically indicates a Windows user environment restriction.

The following information is provided as is and is to be used as a guide in
helping to determine what functions are being restricted to the Client
Access License Management by the PC's operating system.  The following
suggestions are not intended to completely address every possible user
restriction.


  1   Ensure that the users are not restricted from the CWBLicenseBureau
      Class application.  These properties can be displayed and/or
      changed be running the dcomcnfg.exe which is a tool supplied by the
      Windows operating system.   Any questions or assistance with the
      use of dcomcnfg.exe would have to be covered by Microsoft since it
      is supplied with the  Windows Operating system.



  2   The following registry entries need to be accessible by the users
      attempting to launch Client Access.  These entries are specific to
      the Client Access cwblmsrv.exe (License Management) and can be
      accessed in Windows NT/2000 using regedt32.exe.




|--------------------------------------------------------------------------|
|  Warning:  Changes made to the registry can cause serious problems if    |
|  not done correctly.  Ensure you are confident with making changes to    |
|  the registry before continuing.                                         |
|--------------------------------------------------------------------------|



(Minimum) Read Access Required:

HKCR\CLSID\
HKCR\AppID\
HKCR\Interface\
HKLM\Software\Microsoft\
HKLM\System\CurrentControlSet\Control\Session Manager\
HKLM\System\CurrentControlSet\Control\
HKCR\Interface\{EA386420-B9AD-11D1-A211-000629160DD7}

Write Access Required:

HKLM\Software\IBM\Client Access\
HKCU\Software\IBM\Client Access Express\
HKLM\SOFTWARE\Microsoft\Cryptography\RNG\Seed

Any further assistance in determining the Windows user restrictions
implemented in your current environment would be handled under a Consult
Line Contract.

----- Original Message -----
From: <jwalsh@haverfordpolice.org>
To: <midrange-l@midrange.com>
Sent: Thursday, September 26, 2002 7:56 AM
Subject: CA Error Message CWBLM0011


> This is a multipart message in MIME format.
> --
> [ Picked text/plain from multipart/alternative ]
> On a pc where I users routinely open two CA sessions I recently
> encountered the following message when they attempted to open their second
> session.
>         CWBLM0011 An Internal License Management Error Occurred.
>
> This pc is setup where the icons representing the two sessions are in
> C:\\Windows\Profiles\Desktop.  When I set this machine up I logged on as
> each user and configured the sessions.  It was working fine until a new
> user logged on and tried to fire up the two sessions.  The first one
> opened, the second generated the above message.
>
> I logged on as a user who had been able to open both sessions but received
> the same error message.  It corrected itself when I logged on to the pc as
> Administrator and opened both sessions.
>
> This machine is running Windows XP Pro.  CA is 4.5 (5250 emulation only on
> this pc.)  Os400 is 4.3.
>
> Any ideas?