Re: Interactive Response Time

I'm in your camp Jon and Rob but, in the real world, it is IT word against
those departments heavyweights that have direct access to the CEOs and top
management.  So one has to put it on paper and have a machine tell the real
story.

Dare


----- Original Message -----
From: <rob@dekko.com>
To: <midrange-l@midrange.com>
Sent: Tuesday, July 30, 2002 4:44 PM
Subject: Re: Interactive Response Time


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> I had a boss who was fond of quoting John Lennon:  Perception is 99% of
> reality.
>
> Rob Berendt
> --
> "They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety."
> Benjamin Franklin
>
>
>
>
> "Jon Paris" <Jon.Paris@Partner400.com>
> Sent by: midrange-l-admin@midrange.com
> 07/30/2002 03:37 PM
> Please respond to midrange-l
>
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>         To:     <midrange-l@midrange.com>
>         cc:
>         Fax to:
>         Subject:        Interactive Response Time
>
>
>  >> Also found is that there is a big difference between machine response
> time (as measured by timers in the code) and user perceived 'wall time' as
> measured by looking at the clock on the wall
>
> This reminds me of something we found some years ago during testing with
> users.  Their perception of the response time also had a lot to do with
> when
> they first saw something come back on the screen.  Users at a remote site
> who saw their screen start to fill up after about 1.5 seconds (but didn't
> see the complete screen for 4 or 5 seconds) were happier with the response
> time than local users were when they had a completed screen in 2 seconds.
>
> Perception - perception!!
>
> Jon Paris
> Partner400
>
>
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