RE: Printing from Client Access Express

Steven,

Although it doesn't really apply to the Citrix part of your problem, I
remember several releases of C/A ago, we occasionally needed to highlight
the entire screen just once, and then hit the Printscreen icon. We only
needed to do this the very first time we printed after installing C/A, and
from then on it seemed to 'remember' that we wanted to print the entire
screen.

HTH,

Lou Schmaus
MIS Director
Apparel Distribution, Inc.
lou@appareld.com


> On Behalf Of steven.donnellan@simonjersey.com
> Subject: Printing from Client Access Express
>
> This is a multipart message in MIME format.
> --
> [ Picked text/plain from multipart/alternative ]
> We have a user using Client Access Express in a Citrix Metaframe
> environment.
> When they use 'print screen' all they get is a blank piece of paper.
> The rest of our metaframe users are quite happy.
> Any suggestions for this entry from the Twilight Zone?
>
> Yep, you've guessed it, Windows Guy blames AS/400 Client Access, and
I'm
> blaming Windows Guy, but at least I've got you people to ask for help!
>
> Steven Donnellan

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