Re-question: Fax400 question

Its been a while sense I've had to deal with this (faxing overlays) but this
was my experience:

I had one customer using Fax400 (is that the same as FastFax?).  Another
customer using KeyesMail.

I had the same problem with the Fax400 software as you are having.  Printing
of the document with the overlay to a printer works great.  Faxing
compresses the overlay at a different rate than it compresses the spool file
data.  If I remember correctly, the LPI was perfect, the alignment of
columns was messed up.

Fax400 pointed their fingers at IBM saying it was their fault.  (I forgot
the exact problem)  Unhappy with their answer, I checked with the techs at
Keyes and they unfortunately confirmed the  answer received from FAX400.

I had the luxury of being able to change the form and leaving a lot of space
left and write of where I was printing and it worked OK (not great!)

One tip I can give, when faxing, if your overlay prints within the margins
(1/2" on all sides on a fax) it makes it even worse.

Sorry for the lack of help!

-

Message: 11
From: "Wills, Mike N. (TC)" <MNWills@taylorcorp.com>
To: "'midrange-l@midrange.com'" <midrange-l@midrange.com>
Subject: Re-question: Fax400 question
Date: Mon, 24 Jun 2002 11:34:18 -0500
Reply-To: midrange-l@midrange.com

I am starting to look at printing our POs (w/ overlay) via fax. I did an
initial test and the overlay works, but my compression did not. Is there a
setting that will enable that to work?

Mike Wills
IT Corporate Support
Taylor Corporation
mnwills@taylorcorp.com
Phone: (507) 386-3187