Re: Advantis EDI problem

I know that some of the VAN's charge more for 800 access.  We've discovered
it was cheaper to dial the toll numbers.  Then we purchased a plant in Fort
Wayne and with our phone system the least cost routing then made it a local
call, thus making it mute.

Rob Berendt

==================
A smart person learns from their mistakes,
but a wise person learns from OTHER peoples mistakes.



                    "Patrick Townsend"
                    <patownsend@patowns       To:     <midrange-l@midrange.com>
                    end.com>                  cc:
                    Sent by:                  Fax to:
                    midrange-l-admin@mi       Subject:     Re: Advantis EDI 
problem
                    drange.com


                    10/03/2001 12:00 PM
                    Please respond to
                    midrange-l






I've check a couple of our customers and they are not having any problems
with the FTP and SNA leased line interfaces. This must be a problem with
dial access. A lot of customers use 800 numbers to dial Advantis, but there
may be local access numbers you can use. I suggest calling their support
line and checking to see if you can get a local (non-800) number for
access.

Patrick
----- Original Message -----
From: "Burns, Bryan" <burnsbm@Echoincorporated.com>
To: <midrange-l@midrange.com>
Sent: Wednesday, October 03, 2001 9:11 AM
Subject: Advantis EDI problem


> Is anyone using ADVANTIS for EDI and having trouble today?
>
> Their modem stopped answering this morning and now all our all EDI orders
> are stuck.  Their 1-800-727-2222 help number is not answering either.
>
> We are in the Chicago area if that makes a difference...
>
> Bryan Burns
> AS/400 System Operator
> ECHO  Incorporated
> 847-540-8400  ext. 493
> <Burnsbm@echoincorporated.com <mailto:Burnsbm@echoincorporated.com> >
>
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