Re: Client Access Session Drops

Routers are all the same Cisco model. WAN is online 24/7, and is a monitored
service. Devices are active for the duration of your typical 8 hour workday.
The most recent incident occurred this past Sunday, when the user was the
only one on the system, so the number of active devices doesn't appear to be
a factor.

Ethernet & TCP across the board. Server is currently at V4R5, but I seem to
recall it beginning way back with V4R2. Clients are all CA/Express with
current service packs, but the versions vary from V4R4 to V5R1. Client OS's
include W95, 98, NT and 2K.

When a session is dropped, the host job remains active with no message or
other indication that anything went wrong.

I'd call this in to IBM support, but my experience with them is that it's
pointless to do so unless you can provide them with a reproducible test
case.


John Taylor

----- Original Message -----
From: "Jim Franz" <franz400@triad.rr.com>
To: <midrange-l@midrange.com>
Sent: Tuesday, September 04, 2001 11:34
Subject: Re: Client Access Session Drops


> depends on how often the devices are active, and since it sounds like
> multiple routers, would not suppose they are all the same.
> have to ask - is this ethernet all the way, or are there sna controllers
> involved (requires some change to controller config for WAN vs LAN
settings.
> Also, what OS Version?
> jim
>