RE: AS400 V4R3 Outbound SMTP Mail Delivery Problem

William:
I believe that if you change the firewall parm on the CHGSMTPA command to
*yes, it will force all the mail to be send to the mail router
mail.ourcompany.com.
There are some other test you can do by telneting to *localhost on port 25.
From there you can have an interactive "conversation" with the SMTP server
to see if it rejecting some parameter of the SMTP exchange.  If you need
more detail, let me know.
cjg


Carl J. Galgano
EDI Consulting Services, Inc.
540 Powder Springs Street, Suite C19
Marietta, GA  30064
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:cgalgano@ediconsulting.com
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation 
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight

"You ain't gonna learn what you don't want to know" - rw

>  -----Original Message-----
> From:         owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com] 
> Sent: Saturday, October 28, 2000 2:20 PM
> To:   MIDRANGE-L
> Subject:      AS400 V4R3 Outbound SMTP Mail Delivery Problem
> 
> We are running V4R3 and are only using our AS400 Mail only to send reports
> in *pdf format and small outfiles of  report data in *xls, *dbase or *txt
> format to users and a few outside vendors.   We are doing this through
> either SNDDST, ASC Sequel or SPLTOOL.
> 
> Our company's internal regular user desktop mail is handled by a MS
> Exchange Server and the Lan group routes their outbound internet email
> through our out of state corporate mail gateway.  We are not involving our
> local MS Exchange Server in our outbound AS400 mail.
> 
> Our SMTP attribs are set to use our corporate mail router gateway in
> another state at mail.ourcompany.com, which is the same outbound mail
> gateway our MS Exchange Server uses for regular desktop mail.
> 
> We have an Directory Entry (wrkdire) set up for:
> 
> 1. Each user that uses these functions
> Mail Service Level: 1=User Index
> Preferred Address=1 User ID/Address
> SMTP User ID at firstname.lastname
> SMTP Domain: company domain
> 
> 2. An entry for INTERNET GATEWEAY
> 
> Description . . . . . .               INTERNET GATEWAY      
> System name/Group . . .               INTERNET                           
> User profile  . . . . .                                          
> Network user ID . . . .               INTERNET GATEWAY      
>                                             
> Address type  . . . .                 ATCONTXT                   
> For choice 9=Other preferred address:               
>       Field name  . . . .             NETUSRID        *IBM    
>                                             
> 
> SMTP Attributes:
> 
> Autostart server . . . . . . . .      AUTOSTART               *YES        
> Retries by minute:                    RTYMIN
> 
>   Number of retries  . . . . . .                              3          
>   Time interval  . . . . . . . .                              30         
> Retries by day:                       RTYDAY
> 
>   Number of retries  . . . . . .                              0          
>   Time interval  . . . . . . . .                              0          
> Retry remote name server . . . .      RTYRMTSVR               *NO         
> Automatic registration . . . . .      AUTOADD                 *NO         
>   User ID prefix . . . . . . . .      USRIDPFX                QSM         
>   Address  . . . . . . . . . . .      ADDRESS                 QSMRMTAD
> 
>   System name  . . . . . . . . .      SYSNAME                 TCPIP
> 
>   Alias table type . . . . . . .      TBLTYPE                 *SYSTEM   
> User ID delimiter  . . . . . . .      USRIDDELIM              '?'         
> Mail router  . . . . . . . . . .      MAILROUTER
> 'MAIL.OURCOMPANY.COM'             
> Coded character set identifier        CCSID                   00819
> 
> Mapping tables:                       TBLSMTPOUT
> 
>  Outgoing EBCDIC/ASCII table  .                               *CCSID
> 
>  Library  . . . . . . . . . .
> 
>                                               TBLSMTPIN
> 
> Incoming ASCII/EBCDIC table  .                                *CCSID
> 
>     Library  . . . . . . . . . .
> 
> Firewall . . . . . . . . . . . .      FIREWALL                *NO
> .
> 
> 
> Our problem is that outbound mail is only sent from the AS400 if it is
> addressed to a user at user@ourcompany.com. (they may or may not be users
> set up in Directory Entries)   Per a Com Trace on our Ethernet Line Ports,
> and a Com Trace on inbound gateway mail at our out of state Corporate Mail
> Gateway, only mail that is sent to user@ourcompany.com is leaving the
> AS400.   Mail sent to users at other domains do not generate error message
> on the AS400, yet per the com traces, they are never leaving the AS400.
> 
> Does anyone have experience in what we may have set up incorrectly ?
> 
> Thanks.
> 
> 
> William N. Harrell, Jr.
> 

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