RE: Call Center software for the AS/400

We currently sell and support a call center package for the AS/400.  The
link is http://www.ccslink.com, then select the computer telephony link.

We provide screen pops based on caller identification, call routing,
reporting, and outbound dialing modules.  We also provide voice response
unit and voice recognition script development and implementation.

Your Account Manager would be Tom Massey.  He can be reached at
601-718-0813.

Please contact me privately for additional information.

Ross Hartford
Cothern Computer Systems, Inc.
3760 I-55 North, Suite 200
Jackson, MS  39211

Phone:    (601) 969-1155
Support:  (888) 222-5577
Fax:      (601) 969-1184

Email:    mailto:rossh@ccslink.com
Website:  http://www.ccslink.com


-----Original Message-----
From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of Jack Mullins
Sent: Tuesday, September 19, 2000 10:16 AM
To: MIDRANGE-L@midrange.com
Subject: Call Center software for the AS/400


Hello!

Does anyone have any experience with call center software for the AS/400?
Any recommendations and/or names to follow up on would be greatly
appreciated.


73,

Jack Mullins
Sun Ergoline
P.O. Box 2026
Jonesboro, AR 72402
http://www.sunergoline.com
jackm@sundash.com
870.935.1130 x 109

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