Re: Client Access and Zenworks

We use Zenworks-causes me no end of problems with Macros I set up with
Rumba Sessions for various office staff.
Any Zenworks update by our LAN admin team wipes out the old profiles.
Dave

----------
> From: MaryLou Atwell <matwell@interboro.k12.pa.us>
> To: MIDRANGE-L@midrange.com
> Subject: Client Access and Zenworks 
> Date: Sunday, 9 January 2000 05:47
> 
> Hi,    I have a question for all of you.   Our District has just finished

> implementing Zenworks as our remote management software.  It really does 
> work great on almost everything.   I had to utilize it a few times this 
> past week, and I found that using it as remote control for 80% of the 
> Client Access display sessions does not work.    I am unable to type a 
> command on the command line, but it will register the "enter" key. This I

> know because it will show the message, "Please enter command or 
> option"  just as if you pressed enter on your screen without typing 
> anything there.   Upon a call to IBM, they state that it's a unsupported 
> item, and it might give unpredictable results.   This I have found, cause

> there PC's that it did work with.  IBM states that it has something to do

> with the keyboard drivers.  We use the AS/400 as a separate box, not seen

> on the network, and we have 8 Novell PC servers that run NDS.   Anyone
with 
> any information for me to have this work or to force it to work when I
need 
> it would really be appreciated.  The OS is 4.3 with the latest cum and I
am 
> running 3.2 of Client Access - Not express.  Thanks.
> 
> MaryLou Atwell
> Interboro School District
> Prospect Park, PA  19076 
> 
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