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  • Subject: RE: errors
  • From: "Kahn, David [JNJFR]" <DKahn1@xxxxxxxxxxxxx>
  • Date: Thu, 23 Sep 1999 14:48:12 +0200

Debbie,

I don't know BPCS but it looks suspiciously like a classic bug in an error
handling routine causing the program to jump into the error routine where it
again errors, jumps back into the routine and so on ad infinitum.

Occasionally you get this kind of thing being triggered off by an
interactive job losing contact with a 5250 emulation session. As this
happened to 5 jobs simultaneously you may have had some kind of
communications glitch(?).

When you can't cancel run-away jobs you can sometimes contain them by
changing their priority to 99. 10 minutes after they were "ended" with the
*IMMED option, you can should be able to clobber them with the ENDJOBABN
command. This usually, but not always, gets rid of them. If that doesn't
work then you're generally stuck with them until the next IPL. Did you try
these steps?

It's one thing for IBM to say it's a BPCS problem, but no matter what the
bug if you can't flush a problem job out of your system that has to be an
OS/400 problem, surely?

Dave Kahn
Johnson & Johnson International (Ethicon) France
Phone : +33 1 55 00 3180
Email :  dkahn1@jnjfr.jnj.com (work)
           dkahn@cix.co.uk      (home)


-----Message d'origine-----
De: Debbie Helms [mailto:DHelms@Lance.com]
Date: 22 September 1999 22:53
À: 'MIDRANGE-L@midrange.com'
Objet: errors


I had an interesting problem (opportunity) today.  Our 640 locked up around
10:30 this morning.  We had about 5 jobs in QINTER that brought the system
to its knees.  We could not cancel the jobs in any form.  IBM could not help
us cancel the jobs.  Finally we decided the only option was to IPL.   The
joblogs wrapped so we do not know what exactly happened.  Listed below is a
portion of the joblog that repeated itself.  In 40 seconds it had repeated
this 8,400 pages.  IBM thinks the problem is in BPCS.  I don't know what to
think.  If anyone has ever heard or seen this please let me know.   
+---
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