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David wrote:
>We understand that a lot of documentation is being deliveried as
>softcopy (HTML, PDF, Bookmanager, etc)... but we're interested in
>standards for HARDCOPY documentation (huh?  What's that?)
>
>Does anyone know what style guidelines IBM follows for hardcopy
>documentation?  For example, fonts for keys a user types, information a
>user types (on a command line or parameter line) and so on.  What is the
>style usage for bolding, italicizing, quotation marks?  What style is
>used when referencing a field name or menu option in text?

IMHO, the best years of IBM documentation are behind us. The old S/38
manuals were my favorites---mostly because they seemed to give more coding
examples and topics were explained better.

As much as I love to hate Microsoft for low standards, I really like their
manuals. The things you mentioned, e.g., fonts, user types; are pretty
darned good. They seem to utilize white space well also.

The only bad part is their lack of detail. But that's typical ain't it?
They seem to be satified with their software once it reaches the 70/30
mark...the same goes for the content of their manuals.

FWIW & hats off for a nice topic,
Wynn Osborne

Sen P/A in greenscreen land.
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