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  1.  Home
  2. CODE400-L
  3. January 2001

Re: Still mystified

  • Subject: Re: Still mystified
  • From: hockings@xxxxxxxxxx
  • Date: Thu, 25 Jan 2001 15:34:36 -0500
  • Importance: Normal

Hi Jeff,

Please bear with us.  We support the users on this list on a best can do basis.  That is the  "big blue machine" would, I am quite confident, prefer that all problems be directed through the support centres.  That way it can be sure that only paying or otherwise qualified customers get help.  However there are a handful of "dedicated individuals" who wish to make our similarly keen users as happy as can be.

In your case Edmund has been working this week (up until today) directly with a customer at our location and has been effectively off-line.  Today he is at the hospital with his son.  I suspect that his thought was that once you look at the job logs, or someone else looks at them that the problem would be apparent.


Now, in your joblog below I see:

Cause . . . . . :   A route to the remote host is not available.


Soooo, work with it, prove that the connection from the AS/400 to your machine is there, the ip address that you are giving the STRCODE command is correct, etc.  Leave nothing to doubt....

What _I_ would start out doing is simply see if your machine can be pinged by another workstation at the address you are giving the STRCODE command.  Or rather, go to another workstation and in a console session type (where 4.0.0.3 is your ip address):

ping 4.0.0.3

As an aside, would it not be better here to use the ip "name" of your workstation rather than the ip address?  That way there is no confusion about it being the right system.  You might consider using winipcfg or checking your NIC settings to make sure that this is the correct ip address (it just looks odd).

If you DO NOT get a response and you are sure of the address then you have some comm problem that you need to fix.   If you DO get a response you could unplug your workstation from the network and see if you still get a response -- if you do then it could be that someone else has configured things to use the same address.

If all seems OK then, as Xuan indicated, probably shutting down and restarting the comm daemon may help things?   Have you installed SP1?

Mike


P.S.  me too !   :-)
> The opinions expressed are my own and not necessarily
> the opinion of my company.  Unless I say so.



Mike Hockings, P.Eng.
IBM Canada Ltd. Laboratory
hockings@ca.ibm.com

Please respond to CODE400-L@midrange.com

Sent by:        owner-code400-l@midrange.com

To:        "code400-l@midrange.com" <code400-l@midrange.com>
cc:        
Subject:        Still mystified


What happened to the IBMers on this list this week?

Last week, I posted a message regarding my troubles getting the STRCODE command
as well as the "E" edit command I have in PDM to work ever since I upgraded to
WDT 4.5.1.  Late on Friday last week, an IBMer requested the joblog to be
posted.  I did that Monday morning this week.  So far there has been no response
by the IBMer requesting the post, nor any other IBMer.  Here is the joblog post
again.  I'm still stuck.

------------------------------------------------------------------

Edmund.Reinhardt@ca.ibm.com wrote:

> Your E command is probably not working because of the STRCODE problem.
> Why don't you post your STRCODE job log so that people can see what went
> wrong.

The reason I haven't posted that detail is the myriad of problems _others_ were
having with this install.  I went back into the archives and tried everything I
could find as suggestions _there_ first.  This is not my first post, however,
regarding troubles on this install.

Here is the job log:

strcode
The job's CCSID value is changed from 65535 to 00037 while the STRCODE
 command is active.
Default information for STRCODE retrieved successfully.
A TCP/IP communications error occurred.
Unable to start TCP/IP connection with the workstation.              


Details for the last 3 messages:


                        Additional Message Information
Message ID . . . . . . :   EVF4100       Severity . . . . . . . :   10
Message type . . . . . :   Information
Date sent  . . . . . . :   01/22/01      Time sent  . . . . . . :  
07:22:44                                
Message . . . . :   Default information for STRCODE retrieved successfully.
Technical description . . . . . . . . :
- The default information has been retrieved from *LIBL/STRCODE *USRSPC.
- The server name is AS400.
- The communications type is *TCPIP.
- The APPC remote location name is *ICFF.
- The TCP/IP remote location name is 4.0.0.3.
- The TCP/IP port is 4200.                                                  


                        Additional Message Information
Message ID . . . . . . :   EVF4000       Severity . . . . . . . :   30
Message type . . . . . :   Diagnostic
Date sent  . . . . . . :   01/22/01      Time sent  . . . . . . :   07:22:44
Message . . . . :   A TCP/IP communications error occurred.
Cause . . . . . :   A route to the remote host is not available.
- The name of the error is ERR_TCPIP (3429).
- The name of the function is ipClientConnect-connect.                      


                        Additional Message Information
Message ID . . . . . . :   EVF4002       Severity . . . . . . . :   30
Message type . . . . . :   Diagnostic
Date sent  . . . . . . :   01/22/01      Time sent  . . . . . . :   07:22:44
Message . . . . :   Unable to start TCP/IP connection with the workstation.
Cause . . . . . :   The TCP/IP connection between the AS/400 and CODE/400 on
  the remote workstation can not be established due to one or more errors.
Recovery  . . . :   This is likely due to a configuration problem on the
 AS/400 or remote workstation. Look in the job log for any previous errors,
 correct the problem and run the STRCODE command again.
Technical description . . . . . . . . :   The connection to CODE/400 on the
 remote workstation could not be established.
- The remote location name is '4.0.0.3'.
- The port number is 4200.                                                  

> You obviously have a user library as your current library.

Yes.  I always have.  What should I have for my current library?

-------------------------------------------------------------------

--
-Jeff
The opinions expressed are my own and not necessarily
the opinion of my company.  Unless I say so.
+---
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