Re: ORD570 - Pick Confirm Lockups

Hi Martha,

You are not experiencing lockups per se. The term 'lock up' in BPCS-land
means the entire PC is frozen, ie - the mouse, cursor etc. does not work and
you can not ALT TAB to another application. It sounds from what you have
described that your users either :

1. Had a looping server job that causes the PC to appear to hang while it
waits for the server job which will never ever come back
2. Have performance problems causing the PC to appear to hang while it waits
for the server to finish processing

Clearing the order entry files you mentioned in your note probably makes the
SQL on the server run faster, as the work files should be small and are
expected in the program code to be small (this is why there are so few
logicals built against them). Thus the control returns to the PC in a more
timely fashion and your users don't think they are 'locked up'.

Have you researched existing OLM LCC performance BMRs? There are many.
Freight rating is one of the problem areas and there are outstanding
performance BMRs on this exact topic. Check with the Helpline for details on
setups that can minimize the problem. See BMR 43050 and BMR 50722, both of
which are incomplete (50722 is closed as also being handled under 43050).

Thanks

Genyphyr Novak
SSA

-----Original Message-----
From: Martha Bayer <mbayer@badgerminingcorp.com>
To: BPCS Mailing List (E-mail) <BPCS-L@midrange.com>
Date: Friday, August 11, 2000 4:18 PM
Subject: ORD570 - Pick Confirm Lockups


>We are version 6.0.02 C/S March 1998.
>
>You may remember that about a month ago I asked how to solve my pick
confirm
>lock-up problems.  Many of you asked for feedback on what worked.  Well,
>this morning we may have had our first lockup during the pick confirm
>process in four weeks.  So I consider this a huge success.  What we did was
>simple.  Every night when everyone is out of the system for backup, we
clear
>the ECHW, ECLW, and EWR.  We also check the ZPD for any record id not equal
>to 'PZ' and change it to 'PZ'.  Thank you all for your help.
>
>Now if anybody had any suggestions for preventing lockups when doing the
>freight rating for a load in the Load Control Center...
>
>
>
>Martha Bayer
>mbayer@badgerminingcorp.com
>920-361-2388
>
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