Re: FULL CLIENT 6.02 - V4R3 - PUR500

In a message dated 5/4/99 11:45:29 AM Central Daylight Time, 
whdecair@countryfresh.com writes:

> To all:
>  
>  We upgraded to OS/400 V4r3 and have experienced significant delays in
>  initial screen loads for  BPCS V6.002 Full Client server - Purchasing
>  maintenance and Receipts.  Call to SSA yielded no real answer, used DB Mon,
>  it says that it is using  a prebuilt access path - *immed maintenance.  Yet
>  it takes almost a minute to load the screen.  Any  other suggestions would
>  be greatly appreciated.  We have all cums loaded for OS/400.
>  
>  Wendy DeCair
>  Country Fresh Inc

Check out II11801 - An Info APAR from IBM about running BPCS on V4R3 - it 
mentions some APARs that are open for BPCS performance and some SQL PTFs that 
are not on cumes that are required for BPCS to run on that release. It also 
lists V4R2 PTFs for BPCS version 6 and version 4 problems.

When you call the SSA Helpline about performance try calling the Technical 
Helplines instead of the application lines - you may get a better response 
from the technical people there. And do try running DBMON and let the SSA 
technical Helpline analyze the results.

What OS/400 were you on before? Have you tried opening a call with the IBM 
Helpline as well? If performance from OS release to OS release has changed 
but the software (BPCS) is the same, then IBM should also take a look at it. 
They already have 2 APARs open for performance problems in BPCS on V4R3 
caused by bugs in the SQL optimizer and are fixing them with PTFs. Maybe it 
is covered by one of those APARs or maybe it is a new issue.

  
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