RE: Customer Service -- Online

<snip>
Nathan said:
User interface design is such a broad topic.  But database design often
provides the best basis for UI navigation.  For example, links between
database tables often provide the best basis for links between HTML forms.
</snip>


Maybe more of what I am looking for is a template to fit multiple modules
into.  Kind of like a controller program that allows new applications to be
added and taken away.  Essentially a main application that controls
applications and allows a navigational piece to get from one application to
another.

I am trying to see if somebody has architecture like what I described above,
and I would like to know if there are any gotcha's or problems other than it
is incredibly hard to make it extensible;-)

Aaron Bartell