Re: Fw: RDi 9.5 "not responding"

Edmund,

Good to hear! I have also gotten a Brand new windows-10 Laptop (Intel i7-4810MQ CPU @ 2.80GHz) power house!<Joy Joy>

I am going to apply the Test fix pack to my new laptop. So, going forward, there should be no way can blame it on a slow PC.<LOL>
Should only take me 10-minutes. Just did a brand new install of RDi 9.5.0.1 last night.
I also need to change my eclipse.ini to use "java.exe" instead of "javaw.exe" for debug purposes.

I appreciate Mike pointing to me about "locks"... I had a lock editing a display-file, and I had the screen up on the 5250 session. Back out on that, and RDI starting responding again immediately!

That was understandable. But, when I only have a brand new code in library and RDI 9.5 locks up, that is strange to me...

I want to go forward with my brand new install, after I re-apply the test patch from 2015-10-27, if I remember correctly.



-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Thursday, November 5, 2015 7:46 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i& iSeries<wdsci-l@xxxxxxxxxxxx>
Cc: Alex Moore<mooreal@xxxxxxxxxx>
Subject: Re: [WDSCI-L] Fw: RDi 9.5 "not responding"


Ken, thanks for sending in the javacore file, that really helped nail things down. It shows a thread deadlock involving the live RPG support.
This will become my #1 priority.




From: Ken Killian<kkillian@xxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i& iSeries"<wdsci-l@xxxxxxxxxxxx>
Cc: Alex Moore<mooreal@xxxxxxxxxx>
Date: 11/04/2015 12:58 PM
Subject: Re: [WDSCI-L] Fw: RDi 9.5 "not responding"
Sent by: "WDSCI-L"<wdsci-l-bounces@xxxxxxxxxxxx>



Edmund/Alex,

I got the "Not Responding" again...

I was duplicating code using ALT+C (Copy-Paste) and changing the statement.
When it locked up. I think I used Code-Assist to look up a variable name. I think It locked up on the paste operation with the "Alt+C".<frown>

So, this time I did the Ctrl+Break to create a dump, and attached to my open PMR# 54653,442,200.

Now restarting RDi 9.5, since I got a "dump" this time!
<Big Smile>

Hope that helps! If not, let me know what else I can do to help track this down...

JVMDUMP039I Processing dump event "user", detail "" at 2015/11/04 12:43:02
- ple
ase wait.
JVMDUMP032I JVM requested Java dump using 'C:\Program Files\IBM\SDP_1
\javacore.2
0151104.124302.7880.0001.txt' in response to an event JVMDUMP010I Java dump written to C:\Program Files\IBM\SDP_1
\javacore.20151104.12
4302.7880.0001.txt
JVMDUMP013I Processed dump event "user", detail "".



-Ken Killian-



-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Monday, November 02, 2015 10:48 AM
To: Websphere Development Studio Client for iSeries
Cc: Alex Moore
Subject: [WDSCI-L] Fw: RDi 9.5 "not responding"



Hi Ken,
Mike is on vacation for a couple of days.
Ctrl-Break should force a dump and the console window should tell you where it wrote the dump. You can then send this to IBM and we can see what the program was doing when it hung.

For example when I just tried it, I got:

JVMDUMP039I Processing dump event "user", detail "" at 2015/11/02 10:44:17
- ple
ase wait.
JVMDUMP032I JVM requested Java dump using 'C:\IBM\SDP\RDi_9502
\javacore.20151102
.104417.10132.0001.txt' in response to an event JVMDUMP010I Java dump written to C:\IBM\SDP\RDi_9502
\javacore.20151102.104417.10
132.0001.txt
JVMDUMP013I Processed dump event "user", detail "".

Send us the .txt file and we can finally see what is going on.

Edmund

----- Forwarded by Edmund Reinhardt/Toronto/IBM on 11/02/2015 10:34 AM
-----





From: Edmund Reinhardt/Toronto/IBM
To: Alex Moore/Raleigh/IBM@IBMUS
Cc: Lydia Y Woodson/Raleigh/IBM@IBMUS, Farzi
Pourmoetamed/Toronto/IBM@IBMCA
Date: 11/02/2015 09:27 AM
Subject: Fw: [WDSCI-L] RDi 9.5 "not responding"

----- Forwarded by Edmund Reinhardt/Toronto/IBM on 11/02/2015 08:20 AM
-----

From: Ken Killian<kkillian@xxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i& iSeries"<wdsci-l@xxxxxxxxxxxx>
Date: 11/02/2015 07:48 AM
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"
Sent by: "WDSCI-L"<wdsci-l-bounces@xxxxxxxxxxxx>



Mike,

Shucks! I forgot to do the Ctrl+Break thing, when RDI 9.5 locked up again...<frown>

I used RDi 9.5 at home this weekend, no problems, and no Lock-ups....

Now using RDI 9.5 at work, it locks up. I did turn the "Live outline view"
back on this weekend. Which seems to be the one thing in common, that "seems" to cause the lock up.<My guess>

I guess this means that I should work from home more.<LOL>

I was debugging this time, and it locked up.

So, when it locks up AGAIN, what should I do to get more information?
Ctrl+Break and then what?


-Ken Killian-


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Mike Hockings
Sent: Friday, October 30, 2015 1:10 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i& iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"


I would say that if you are seeing hangs with debug then I suspect you may need to stop and restart the debug server on the IBM i. Also, as mentioned earlier make sure that the jobs that RDI is communicating with on the i are not waiting on some lock which in turn will make RDI wait.

If your Windows is an "enterprise" config where your user profile directory (or part of it) is kept on a central server that can lead to performance issues with Eclipse as some events cause writes to the profile and if that operation hangs or fails it will hang Eclipse.

Working over a flaky wireless network can lead to issues too I suspect.

Keep in mind too that not ending RDI (or any current Eclipse-based
application) can lead to the workspace being corrupted.

In general I don't find that RDI 9.5 on Windows 7 is any more or less prone to issues than any other Windows program. Windows 7 seems to go away at times and leave an app with that white-screen but mostly I think it is just paging as for whatever reason Windows likes to keep active processes on disk rather than memory. Now, this could be just in my case as I have an old laptop with a very slow and encrypted disk.

Mike

Mike Hockings, M.Eng., P.Eng.
IBM Rational Developer for System z and Power Systems Software Technical Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 1-905-413-3199 T/L 313-3199 ITN 23133199




From: Ken Killian<kkillian@xxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere
Development Studio
Client for System i& iSeries"
<wdsci-l@xxxxxxxxxxxx>
Date: 2015-10-30 10:08
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"
Sent by: "WDSCI-L"<wdsci-l-bounces@xxxxxxxxxxxx>



Edmund,

I make the mistake of turning on the "Update outline view". With that OFF, it seems to work okay...
:)I created a new workspace, and the new count down begins...

The code I was working on, had NO SQL.<smirk>

And yes, I am using the test patch 2015-10-27.

And my co-worker, whom is using RDI 9.0.1, has been forced to go back to green screen Debug. She doesn't have the time to load a new version of RDI...<Sad Face> I told her to create new workspace, and see if that works. But, she is swamped. So she is using Green Screen Debug. She said she would try to load RDI 9.5 this weekend...

PS. I have requested a new laptop, hope I get it...<smirk> They still want to load Windows 7 on it, and not Windows 10.<grin>

-Ken Killian-

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Thursday, October 29, 2015 3:06 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i& iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"


Paul,
There is one known issue which causes that symptom and it happens when doing a Source->Format of SQLRPGLE. Is it possible that you saw this hang when click on any menu item after doing format of RPGLE with embedded SQL?
If so there is a test fix that will address this if you open a PMR.

Ken,
I believe you already have the test fix. Have you see your "Not Responding" symptom since applying that test fix?

Thanks
Edmund




From: Paul Bailey
<PaulBailey@xxxxxxxxxx>
To: Rational Developer for
IBM i / Websphere
Development Studio
Client for System
i& iSeries
<wdsci-l@xxxxxxxxxxxx>
Date: 10/29/2015 11:52 AM
Subject: Re: [WDSCI-L] RDi
9.5 "not responding"
Sent by: "WDSCI-L"
<wdsci-l-bounces@xxxxxxxxxxxx>




The only plugin I have is iSphere (latest release). I just had the issue again while trying to create a new workspace through the File>Switch Workspace option.

I've created a new empty workspace now, but haven't used RDi enough since to see if the problem is gone yet.



-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of darren@xxxxxxxxx
Sent: 29 October 2015 14:38
To: Rational Developer for IBM i / Websphere Development Studio Client for System i& iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"

Are you running any plug-ins, such as change management interfaces?





From:
Ken Killian
<kkillian@xxxxxxxxxxxx>
To:
"Rational Developer for
IBM i / Websphere
Development Studio
Client for
System
i& iSeries"
<wdsci-l@xxxxxxxxxxxx>
Date:
10/29/2015 10:35 AM
Subject:
Re: [WDSCI-L] RDi
9.5 "not responding"
Sent by:
"WDSCI-L"
<wdsci-l-bounces@xxxxxxxxxxxx>



I got approximately EIGHT "Not Responding" yesterday, and opened a PMR# #
54653,442,000 - RDI 9.5 has continual Milky-White-Screen-of-Death (Not
Responding)

And while I was talking to IBM support last night. Our other developer who works remotely, approx. 5-hour drive sent me this plea:

************** SNIPPET ****************
Are you having any issues with RDI when debugging?

Since last Thursday, I keep getting (Not Responding) when I try to debug....

I have to end it thru task manager.... Then reload... then debug again...

Sniff sniff......
************** SNIPPET ****************

IBM Support *suggested* that I create a new workspace, and to turn off Update outline view...

PS. Sadly, there is NO WAY to DUPLICATE this. So I have to manually kill RDI and JAVAW.EXE in task manager, before restarting...

I was able to duplicate the Error 3-times on my PC, but the IBM Tech did not get the "Not Responding"...

And of course, I also lose my code changes.

Oh well, new workspace is working for now. This is the 3rd workspace I have created, since installing RDI 9.5<sigh>

I guess the policy should be to create a new workspace, when you get the "Not Responding"...<frown>

-Ken Killian-


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Tarr, Kenneth
Sent: Thursday, October 29, 2015 8:17 AM
To: 'Rational Developer for IBM i / Websphere Development Studio Client for System i& iSeries'
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"

Check the Progress view to see if there is something running that prevents you from using RDi at a given moment. I have had numerous occasions where things stop working because it is running "Initializing Projects", sometimes for several minutes (and other times it only takes several seconds). If you don't see anything, try this: In the drop down on the Progress view, select Preferences, and check the "Show sleeping and system operations". This might give you some more insight into what is causing RDi to be non-responsive, for example, a process is running that is preventing other processes from running. Not a guarantee it will help in your situation, but as everyone's install of RDi will be different, it might be the key to understanding what is happening.

-- Ken

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Bailey
Sent: October 29, 2015 07:09 AM
To: wdsci-l
Subject: [WDSCI-L] RDi 9.5 "not responding"

Hi,

My colleague and I are getting an unresponsive RDi (9.5) at least twice a day, and we need to kill it to start again. I've looked in the workspace .log file, but there are no error messages showing.

It usually happens after selecting an item in a menu, but it doesn't matter which menu or which item. My most recent event was caused by right-clicking my connection and clicking the export option, and my colleagues most recent event happened after clicking the compile menu and selecting one of the compile options.

I'm guessing it is more an eclipse problem than RDi because the menus are not always related to RDi functionality. How can I find out what was causing the unresponsive behaviour? (The error can not be reproduced at
will.)


-Paul.
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