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  3. August 2015

Re: Fw: RDi stops responding during interactive debug

To add a bit here - if you purchase through Passport Advantage, you WILL get a notification from IBM, so far as I understand what I've read there.

If you purchase through a BP - there's no way to purchase direct from IBM other than PPA - you have to rely on the BP to notify you - this is the same as for all licensed products. And RDi can be purchased this was as a trade-up from ADTS seats and perhaps on its own.

When I was with an ISV, we got things through TechLine, which often serves as an IBM partner's "business partner" - and they never notified us about expired support. We were, in that case, VERY directly purchasing from IBM. Regular customers do not (cannot) use that route for anything. But we got bit on occasion.

Hope this is close to the truth - this all gets quite murky!

Vern

On 8/12/2015 8:57 AM, Mark Murphy/STAR BASE Consulting Inc. wrote:
This issue has been discussed several times on this list. Depending on how you order the product, you may or may not get a notification that it is time to renew your service contract. I believe if you purchase RDi directly from IBM, they won't tell you, but if you purchase from a partner you might get notification. Or it might be the other way around. In either case I believe you have to repurchase the product to get service or updates if you let the subscription lapse.

Mark Murphy
STAR BASE Consulting, Inc.
mmurphy@xxxxxxxxxxxxxxx


-----Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx> wrote: -----
To: "Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
Date: 08/12/2015 09:12AM
Cc: Daniel Craggs <dcraggs@xxxxxxxxxx>
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug

Well, I would love to report my problem... but it seems as if my service contract on this product has expired (over a month ago), without my knowledge.
How could that be? We are a small company - I sign off on every "IT related" bill that shows up here.
This is not the first time IBM has dropped the ball - they've moved everything offshore and it shows. I can't imagine how much money they are losing simply because they didn't send a bill to a customer. The software entitlement idiot can't even tell me who to speak with.


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Tuesday, August 11, 2015 8:52 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Cc: Daniel Craggs
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug


Greg,
This is not a known issue to IBM, this is the first I am hearing about it.
If you can reproduce the problem it would be a big service to the community
to provide that scenario to IBM.

Thanks,
Edmund




From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 04:18 PM
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive
debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



Edmund,

Is this a known issue? I certainly do not want to disable this feature.
In pgms with lots of variables, it would be easier to use STRDBG.

Before opening a PMR, I would like to see if maybe someone already has.

Greg

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund
Reinhardt
Sent: Monday, August 10, 2015 4:02 PM
To: midrange-WDSC WDSC message board
Subject: [WDSCI-L] Fw: RDi stops responding during interactive debug




Hi Greg,

So a cheap workaround is to disable the hover in the preferences. Windows
-> Preferences -> Run/Debug -> Compiled Debug -> Debug Editors and uncheck
"Allow hover evaluation".

I recognise it would be useful to support this in hover in general. You can
raise a PMR, then we can observe their epdc trace and see if there's
anything we can do to optimize it so RDi doesn't die.

HTH
Edmund




From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "wdsci-l@xxxxxxxxxxxx" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 02:49 PM
Subject: [WDSCI-L] RDi stops responding during interactive debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



I've had this occur several times and it creates a real mess.

I start a SEP (for myself)... then call the program on the green screen.
As I'm stepping through the program, I tend to "hover" over variables to
see what's in there. Some of my XML parser routines have relatively large
qualified data structures.

Order DS qualified dim(100)
<fields here>
...followed by an embedded "Item DS qualified dim(500)"

So they are not huge... but large. If I accidentally hover over the DS
"Order", RDi will grind away until it eventually fades out and indicates
(Not Responding) in the title bar.

Anyone else seen this?

Greg


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