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I opened Installation Manager. I clicked "Update". It checked. It advised that I first needed to upgrade Installation Manager. Did that. Appears to have gone well. Then opened Installation Manager again and clicked "Update" again. It asked what products to update. I selected all. It downloaded files for several minutes, perhaps 20, maybe more. Then it went to install and had no idea where it had downloaded the files. I looked but couldn't find them. I looked for directions with no success. I am going to try again, but good grief! This is 2013, almost 2014. Why is it relying on a user to understand the install process?

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