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That 800 number is good in USA also.  Stands for 800-IBM-SERV.

I often register problems at:
http://www-912.ibm.com/supporthome.nsf/document/32244842
If I am in a hurry I still register them there, and then call "on an 
existing problem".  Saves you from having a low level data entry clerk 
only entering every third word you tell them.

Rob Berendt

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