Fw: WDSc 6.0 Install Problem

Hello,

I have just installed WDSc 6.0 on 7 PC's and upgraded them to WDSc 6.0.1 (and 
subsequently applied the iFixes 1 and 2).

I have a problem with another PC that I have had no success whatsoever getting 
WDSC 6.0 on.  It is the same build as the others with Windows 2000 Professional 
installed.

My first attempt to load the software on this PC occurred after I removed an 
old version of WDSC 4.0 (via the Add/Remove programs box).  I tried to install 
using the CD's but this only made it throught the first CD before falling over. 
 I subsequently tried numerous times to reload but each attempt failed.  The 
closest I got was 60% before it fell over.  Each time it fell over it pointed 
to a log file.  This did not appear to render the problem in a meaningful way 
to me (as to how I could correct it)

I subsequently refreshed the image of this PC so that it took it back to when 
the WDSc 4.0 product was present (albeit this did mean the service pack level 
went back to SP1 rather than SP4) and tried to reload with the iSeries acting 
as server for the load process (having put the contents of the CD's into the 
IFS as advised by the instructions.  No progress resulted.

Although I will get the service level updated, I'm not sure that is the reason 
the load is failing as it occurred even when the PC was at SP4.  I have posted 
what appears to be relevant sections of the log file below.  Anyone got any 
ideas?  

Thanks Patrick

Log file follows:

(30-Aug-2006 19:12:47), Install, 
com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, attempting 
to use the current JVM
(30-Aug-2006 19:12:47), Install, 
com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, copying 
the current JVM
(30-Aug-2006 19:12:47), Install, 
com.installshield.wizard.platform.win32.Win32JVMServiceImpl, dbg.jvm, copying 
directory D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LREA.tmp to D:\Program 
Files\IBM\Rational\SDP\6.0\rwdi_prod\_jvm
(30-Aug-2006 19:12:49), Install, 
com.installshield.wizard.platform.win32.Win32JVMServiceImpl, dbg.jvm, JVM_HOME 
= D:\Program Files\IBM\Rational\SDP\6.0\rwdi_prod\_jvm
...
(30-Aug-2006 19:20:44), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, dbg.install, 
JVM memory before installing CDI Install Archive (b_rwd): free=25984536 
total=50985472
(30-Aug-2006 19:20:44), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
installing CDI Install Archive (b_rwd)
(30-Aug-2006 19:33:22), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, err, An error occurred and 
product installation failed.  Look at the log file D:\Program 
Files\IBM\Rational\SDP\6.0\logs\rwdi_install.log for details.
(30-Aug-2006 19:33:22), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, err, ProductException: (error 
code = 601; message="err"; additional data = [b_rwd:java.util.zip.ZipException: 
invalid entry CRC (expected 0xbf7e1205 but got 0x38b123ab)])
STACK_TRACE: 12
ProductException: (error code = 601; message="err"; additional data = 
[b_rwd:java.util.zip.ZipException: invalid entry CRC (expected 0xbf7e1205 but 
got 0x38b123ab)])
 at 
com.ibm.rational.cdi.archive.CDIInstallArchive.install(CDIInstallArchive.java:390)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
 at 
com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
 at 
com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
 at 
com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
 at 
com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
 at java.lang.Thread.run(Thread.java:566)
...
(30-Aug-2006 19:33:22), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Reference Install (b_rwd_install)
(30-Aug-2006 19:33:22), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Install Archive (b_rwd)
(30-Aug-2006 19:33:22), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Reference Uninstall (b_rwd_start_uninstall)
(30-Aug-2006 19:33:22), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Create Link File (b_rwd_start_create_link_file)
(30-Aug-2006 19:33:22), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Delete Directory (b_rwd_start_plugins)
(30-Aug-2006 19:33:30), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, err, An error 
occurred and product uninstallation failed.  Look at the log file D:\Program 
Files\IBM\Rational\SDP\6.0\logs\rwdi_install.log for details.
(30-Aug-2006 19:33:30), Install, 
com.ibm.rational.cdi.wrapper.CDIDeleteDirectory, err, ProductException: (error 
code = 601; message="err"; additional data = [Unable to delete D:\Program 
Files\IBM\Rational\SDP\6.0\rwd\eclipse\plugins : ServiceException: (error code 
= -30020; message = "The directory is not empty.
 (145)"; severity = 0)])
STACK_TRACE: 13
ProductException: (error code = 601; message="err"; additional data = [Unable 
to delete D:\Program Files\IBM\Rational\SDP\6.0\rwd\eclipse\plugins : 
ServiceException: (error code = -30020; message = "The directory is not empty.
 (145)"; severity = 0)])
 at 
com.installshield.product.actions.DeleteDirectory.deleteDirectory(DeleteDirectory.java:82)
 at 
com.installshield.product.actions.DeleteDirectory.uninstall(DeleteDirectory.java:39)
 at 
com.ibm.rational.cdi.wrapper.CDIDeleteDirectory.uninstall(CDIDeleteDirectory.java:124)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1947)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductComponent(PureJavaProductServiceImpl.java:2521)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallSoftwareObject(PureJavaProductServiceImpl.java:2406)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl.access$8(PureJavaProductServiceImpl.java:2346)
 at 
com.installshield.product.service.product.PureJavaProductServiceImpl$Uninstaller.execute(PureJavaProductServiceImpl.java:3870)
 at 
com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
 at java.lang.Thread.run(Thread.java:566)
...
(30-Aug-2006 19:33:47), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Install Archive (b_updater)
(30-Aug-2006 19:33:48), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, dbg, b_updater:removeFiles:The 
directory is not empty.
 (145)
(30-Aug-2006 19:33:48), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, dbg, b_updater:removeFiles:The 
directory is not empty.
 (145)
(30-Aug-2006 19:33:48), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, dbg, b_updater:removeFiles:The 
directory is not empty.
 (145)
(30-Aug-2006 19:33:48), Install, 
com.ibm.rational.cdi.archive.CDIInstallArchive, dbg, b_updater:removePrefix:The 
directory is not empty.
 (145)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Reference Install (b_updater_install)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Reference Uninstall (b_updater_start_uninstall)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Delete Directory (b_updater_start_cdi_refcount_info)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Delete Directory (b_updater_start_updater_workspace)
(30-Aug-2006 19:33:48), Install, 
com.ibm.rational.cdi.wrapper.CDIDeleteDirectory, dbg, Directory D:\Program 
Files\IBM\Rational\SDP\6.0\updater\workspace does not exist
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Delete File (b_updater_start_delete_updater_flag)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling CDI Reference Install (b_updater_start_install)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling External Files (b_ext_file_copy)
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwd\enroll.exeinternal last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwd\enroll.exe last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwd\rwd-6.0-full.licinternal last modified 
= 1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwd\rwd-6.0-full.lic last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\enroll.exeinternal last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\enroll.exe last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\rwd-6.0-full.licinternal last 
modified = 1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\rwd-6.0-full.lic last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\rwdi-6.0-full.licinternal last 
modified = 1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.product.actions.ExternalFiles, dbg.externalFiles, D:\Program 
Files\IBM\Rational\SDP\6.0\setup\lum\rwdi\rwdi-6.0-full.lic last modified = 
1118400012000
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, 
uninstalling LA Files (lafiles)
(30-Aug-2006 19:33:48), Install, 
com.installshield.wizardx.actions.ExecWizardAction, err, 
com.installshield.util.ProcessExecException: CreateProcess: "D:\Program 
Files\IBM\Rational\SDP\6.0\updater\eclipse\jre\bin\java.exe" -cp "D:\Program 
Files\IBM\Rational\SDP\6.0\updater\eclipse\iupdater.jar" 
com.ibm.orca.SilentSetup -radirwdi -del "D:\Program Files\IBM\Rational\SDP\6.0" 
error=3
STACK_TRACE: 6
com.installshield.util.ProcessExecException: CreateProcess: "D:\Program 
Files\IBM\Rational\SDP\6.0\updater\eclipse\jre\bin\java.exe" -cp "D:\Program 
Files\IBM\Rational\SDP\6.0\updater\eclipse\iupdater.jar" 
com.ibm.orca.SilentSetup -radirwdi -del "D:\Program Files\IBM\Rational\SDP\6.0" 
error=3
 at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
 at 
com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
 at 
com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
 at java.lang.Thread.run(Thread.java:566)