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IBM Support is superb, once you get past the initial contact, at any rate. And if you don't want to sit on the phone getting a crick in your neck, use the online system, which is wonderful, in my experience.
Even if the question is not a bug but a how-to, often IBM Support is the best place to go. (This list can also be very helpful in these cases.) But I've had an IBMer sit with me for a long time, until I got electronic support set up properly. That's what they do, make use of the maintenance you have paid for.
In general, you get what you pay for. This list costs nothing to us, due to David's generosity, et al. You get a lot more from it a lot more than it costs you. But IBM Support, if you have paid for it, is the best bargain you will ever find. This is not to say that it is perfect. But I have only good to say most of the time.
This comment is not pointed at anyone - it is general in nature. The originator of this thread knows all this, as do many of us. The community feel of this list is so good that it leads us, sometimes, to think that it is the best place to go. This is, IMO, a misperception.
HTH Vern At 01:58 PM 8/25/2005, you wrote:
Hi Jon, I've reproduced the problem, and I've opened APAR SE21507 to track the problem. I encourage yourself and any others to report any problems found in the CL prompter and WDSc via official support channels (we don't always read the mailing list every day) thanks, Violaine Batthish WebSphere Development Studio Client, IBM Toronto Lab wdsci-l-bounces@xxxxxxxxxxxx wrote on 08/25/2005 01:14:11 PM: > >> This is on a V5R3 system...the RTNVAL defaults to *NONE. > > By V5R3 do you mean WDSc v6 ? > > On my machine v5.1.2.5 also defaults to *NONE _but_ when I try to accept the > value it says no. > > I _can_ simply key in the command as you show and it is fine. > > Just to be clear. I know what the command is _supposed_ to allow. It is > the CL prompter in WDSc that will not allow me to leave the value set at > *NONE. I'm just trying to find out if this is a common bug (i.e. should be > reported to IBM) or if it is a quirk of the systems I have tried it on. > > Jon Paris > Partner400 > > www.Partner400.com > www.RPGWorld.com --This is the Websphere Development Studio Client for iSeries (WDSCI-L) mailing listTo post a message email: WDSCI-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/wdsci-l or email: WDSCI-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/wdsci-l.
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