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  2. WDSCI-L
  3. September 2004

Re: help won't load

Bill Layman wrote:

Do you have a pop-up blocker running? 

Only internal to Mozilla Firefox, nothing that should affect other programs.

Are you saying the help system is a web browser connecting to a server (locally)?


R.Joseph@xxxxxxxxxxxxxx wrote:

On the Window ->Preferences -> Help -> Help Server tab, you need to specify
either the pc name or the ip address. Leave the port as 0.

Interesting. I tried 127.0.0.1 then the current IP address (shutting down the program each time since it said it wouldn't take affect until the help server was restarted.)

I then tried changing the setting to use the default web browser. I got a Firefox window that displayed some help info and a popup error message:
http://127.0.0.1:3980/help/index.jsp
Windows cannot find 'http://127.0.0.1:3980/help/index.jsp'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

After I clicked OK I got another popup error:
Help Error
Your system has no program registered for file http://127.0.0.1:3980/help/index.jsp. Change the file association or choose a different help web browser in the preferences.

Other than that, so far the help is browsable!

It must be something flaky on my "Embedded Internet Explorer Adapter"

Thanks for everyone's help! This has been frustrating me for a really long time.

(I do get the popup errors every time I hit help, but at least the help displays after the error messages.)

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