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Mark

I think I'm with you now - esp. after the endorsement ;-)

As you say, it would be nice to get individual fixes from time to time, sort of like the PTFs that eventually end up in a CUME. Is that along the lines you are thinking? Or hot fixes like MS uses. Individual issues. Lotus uses a similar scheme (for SmartOffice, at least (I know, I had to use it while on contract at IBM), but the little bit I looked at it, it was hard to find anything I needed.

Vern

At 04:13 PM 8/7/2003 -0400, you wrote:
Vern,

I think a key difference is that you have a lot of happy users of your
product.  I know because we use it.  The only time we ever need or want
something new from you is when we need a new version for compatability
with something like V5R2.  With WDSC, I think it is a different story.
Many of us want to use the product but run into a number of discouraging
problems that make it difficult.  If we felt fixes were possible and
forthcoming it would ease that problem.

Two comments on the fix issue.

1)  No one would be forcing anyone to install the quick fixes, you could
always wait for the tested service packs.

2)  My new bug scenario was just a "hypothetical problem".  Hopefully,
most of the time fixes would be just that -- fixes.

Mark



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