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  3. March 2009

Re: License and Transfer Fee

I remember many years ago, JBA moved their license structure away from box tied and onto user based license meaning that there would be no fee for a box change. You really need to get your hands on the agreement.

On Fri, 27 Mar 2009 09:39:36 -0700
John McPherson <john.mcp@xxxxxxxxxxx> wrote:

Roland,
The maintenance fee is different for every customer and is dependent on the applications / modules purchased, the price paid and the terms agreed at the time of the purchase.
The same will go for the price for migrating to a new box. The pricing model will be dependent on the modules that you purchased. From a personal perspective, 9K does not seem that high.
Have a great day,John

Date: Fri, 27 Mar 2009 17:04:51 +0100
From: rbiemans@xxxxxxxxxxxx
To: system21@xxxxxxxxxxxx
Subject: [SYSTEM21] License and Transfer Fee

Hi Group,

We currently are looking to upgrade our current 820 (P10) to a new 520 (P05)
We have a maintenance contract for 30 users.
They (Infor) would like to charge us almost € 9.000,- only for transfer !
I do understand that they will charge "something" for the transfer, but this is ridiculous.
Another problem is that I currently don't have a copy of the signed contract, and I really don’t know where the maintenance fee ( € 27.400 ) is coming from and why this will not be less if we move to a machine which is in P05.

Can anyone tell me if the 27K is a normal fee for 30 users ???

BR,

Roland

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