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We have modifications with our interface to PkMS and despite our best
efforts these balances go out on a regular basis. As a result, we run
these reconciliation programs at the end of each week. Depending on your
situation, you may want to run them each night.

Richard Caldicott
Director of Implementations
& Efficiency
Tandy Brands Accessories
817-548-0090 extn 146



"Lin Walsh" <lin@xxxxxxxxxxx>
Sent by: system21-bounces@xxxxxxxxxxxx
10/01/2007 09:43 AM
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>


To
"'System 21 Users'" <system21@xxxxxxxxxxxx>
cc

Subject
Re: [SYSTEM21] Credit limit issue






Lee,
I believe 35 & 37 /OEU menu has a reconciliation program on there that you
might need to run and I also believe there is a task for running this in
the
nightly day-end tasks.

Lin


-----Original Message-----
From: system21-bounces+lin=linzone.com@xxxxxxxxxxxx
[mailto:system21-bounces+lin=linzone.com@xxxxxxxxxxxx] On Behalf Of Lee
Greenwood
Sent: Monday, October 01, 2007 10:35 AM
To: System 21 Users
Subject: [SYSTEM21] Credit limit issue

Hi,

We're having a major issue at the moment with a lot of our customer
accounts on hold due to credit limit issues. This is affecting both
Advanced Customer Scheduling and Advanced Shipping. I have been looking
at the Credit Manager screen and there are 2 fields that are puzzling
me. From what I understand, 'Orders alloc.or desp.+' is the sum of 2
fields in SLP06 which are BODV06 and BGDN06. In the file, the
description for field BGDN06 is 'Base goods despatched not invoiced'.
For a lot of our customers there is an extremely high value in this
field, for example one customer has a value over 250,000 pounds. This is
where I am confused because our accounts department confirm and invoice
despatches the day they are shipped. Is there anyone who can shed any
light on this as Infor can't.

Regards,

Lee Greenwood
IT Manager - Titan Europe Plc

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Registered in England No. 301 8340
Registered Office: Bridge Road, Cookley, Kidderminster, Worcestershire,
United Kingdom. DY10 3SD
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