Re: GL Subsystem stops without indication

The most common reason I've come across is the subsystem being left up when
a backup is performed.  If the backup allocated the objects used by the
update, it fails when the program wakes up again.

Richard Caldicott
Director of Implementations
& Efficiency
Tandy Brands Accessories
817-548-0090 extn 146


                                                                           
             "Ellsworth, Bob"                                              
             <Bob.Ellsworth@po                                             
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             04/08/2005 01:26          [SYSTEM21]   GL Subsystem stops     
             PM                        without indication                  
                                                                           
                                                                           
             Please respond to                                             
              System 21 Users                                              
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Hi folks,

We've got the GLUPDATE subsystem running in Sys21 v352b/SP3, and every so
often the updating of the GL will cease on its own.  The job will still be
running, and there will be no indication that it's stopped posting except
for the UPDNOG in FLP007/FLP008 which remains at zero until the 32/GLU
(Start/end balances Utility) is run to bring it down and back up.  Upon
resetting it, the unprocessed transactions are picked up OK.

Has anyone else ever encountered this?  It's been a minor annoyance until
it
just happened at month end without being detected before the finance
reports
all ran, so now it's in the spotlight.

We run consolidated AFI, but the root cause, frequency and pattern of
failure has thus far eluded us.
I checked through the archives and finding nothing, it was worth a try to
see if anyone here's experienced it.

Any input is appreciated,
-Bob Ellsworth
 bob.ellsworth@xxxxxxxxxx


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