Re: SYS21 - Suspending orders

There are two ways to prevent shipping an order without manual attention to
an order using standard functionality and no mods.
1. Set the customer's default priority value in the Sales Details screen
(2/OEM) to '00'.  This will prevent Batch Allocation from allocating the
orders for that customer.  You will then have to Manually Allocate the order
in order to ship.
2.  Set the 'Manual Pick Note Flag' field in the customer's Sales Details
screen (OEP20 record) to '1'.  This prevents 2/OER Pick Note Print from
printing a Pick Note for that customer unless the Pick Note Request is made
with that Sales Order Number in BOTH the Sales ORder Number FROM and TO
fields.  This will apply to ALL orders for that customer.  The Manual Pick
Note field is not overridable in Order Entry/Advanced Order Entry.

I've had several customers use each of these methods to control shipping to
selected customers.  You may want to create a query to get visibility to the
sales orders for such customers or use a copy of the Acknowledgement in a
tickler file to help track such orders.


----- Original Message -----
From: Neil Thursby <neil.thursby@fone-logistics.co.uk>
To: <jbausers-l@midrange.com>
Sent: Monday, April 22, 2002 11:47 AM
Subject: SYS21 - Suspending orders


We would like to have all orders for a range of customers automatically
suspend during AOP Order Entry.   Ideally, we don't want to place them
on Stop, or set credit limits to zero.    Anyone got any ideas please?

Thanks in advance,

Neil.

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