RE: JBA ML - 'H'eld invoices

We get this several times per week. As Jennifer Deiter says, a report is
generated each time this occurs and is caused by the reasons stated by other
respondents.

What I have my users do is send me the Invoice number and then I DFU the
logical file INVOICES (OEP65), which only contains those invoices that are
held. I simply change the value of the field PRTF (PRTF65 from 'H' to 'P'
and then the invoice can be printed. Once you have made this change, the
invoice no longer appears in this logical file.

Hope this helps.

Stuart Sandler
Director of Information Systems
Krebs Engineers





-----Original Message-----
From: Gary.Brown@appliedchemicals.com
[mailto:Gary.Brown@appliedchemicals.com]
Sent: Monday, December 03, 2001 5:03 AM
To: JBAUSERS-L@midrange.com
Subject: JBA ML - 'H'eld invoices





>From time to time our clever people in the customer service department
generate
invoices that have a print flag of 'H'

Once a invoice reaches this state (usually because of a zero priced line
item)
it is un-printable and un-fixable though a screen and so for all intents and
purposes is a dead invoice.

I usually just tell customer service 'to bad you will have to re-key the
invoice', but in this case I have taken pity on them, the held invoice this
time
is actually a monthly consolidated invoice and so has a heap of deliveries
(alias line items) on it.

Question:  Has anyone ever been able to 'fix' a held invoice.

If it is of any importance we are on 3.5.2b SP4 using advanced pricing.

Thanks,
Gary.


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