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Hello Jeff,
Thanks for your valuable contribution. You  are confirming our impression
that support is sometimes poor
Additional info :
Current S21  version : V352b SP3 . Our Financials went live under that
version/sp  in July 2000.  We installed the
V352b Service packs 1&2 late 1999 in view of  Y2K   and proceeded with SP3
early 2000.
 We have the standard Financials with some mods in A/R for reporting
purposes.
Nothing has been changed in the backgroung update programs (PLUPDATE ,
GLUPDATE)   and AP to GL
interface is native.

We will have to go back to GEAC.
Best regards



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