Re: Sierra Data Collection

We selected Nutech too and are just at the very beginning of that process.
One thing from a technical side to dig into with all of the vendors is how
the data gets from the data collection software into the System 21 files -
screen mapping into the actual System 21 update routines or direct file
updates.  Nutech and Sierra seemed to handle the updates to the System 21
files differently, and you may have a preference for one method over the
other.


----- Original Message -----
From: <Jeff_Klipa/Harvard@harvardind.com>
To: <JBAUSERS-L@midrange.com>
Sent: Wednesday, August 30, 2000 10:09 AM
Subject: Re: Sierra Data Collection


> We are ourselves in the middle of an implementation project for SFDC and
> did consider Sierra as a potential vendor...  I asked our project manager
> what his experience was with them and this is what they said...
>
> "We went there to Sierra and weren't that impressed, they were very
> unorganized, their demo was very poorly planned and displayed,  and they
> seemed only sales oriented.  Plus they were running a pirate version of
> JBA, which made us uneasy.  They claim they're a JBA Business Partner but
> [Our JBA (Geac) project manager] tells us they're not.  Too many shady
> things..."
>
> This is apparently why we're not using Sierra...
>
> The inference I can make from this is that we were not big enough for them
> to pay us the same kind of attention they paid to a giant like Lear...  Or
> perhaps they already had all of their best people assigned to the Lear
> project and that left the second string for us...
>
> I don't know, I wasn't there so I cannot comment from personal
> experience...  I can only share what our implementation team's experience
> was during the vendor selection process and I hope to present a more
> balanced view...  I'm glad Lear had a good experience with them...  As I'm
> sure other customers have had as well...  Unfortunately, sometimes things
> don't always go well in the demo so we'll never know if Sierra would have
> been better then the vendor we eventually chose...  NuTech...
> http://www.nutechsystems.com/
>
> NuTech is having their own share of problems getting our first plant up
and
> running so I'm not prepared to give them a glowing review just yet
> either...
>
> Good luck...
>
>
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