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  • Subject: RE: Customer Returns Credit Date
  • From: "Masterson, Gary" <Gary.Masterson@xxxxxxxxxx>
  • Date: Fri, 4 Aug 2000 13:11:08 -0500

Title: RE: Customer Returns Credit Date

I spoke with our Customer Service Group.  They said that they cannot alter a date.  We are on 'Style' 3.5.2b

-----Original Message-----
From: Greg Wieczorek [mailto:wieczog@versifit.com]
Sent: Friday, August 04, 2000 1:28 PM
To: JBAUSERS-L@midrange.com
Subject: Re: Customer Returns Credit Date


John

We are running standard product here, V352, SP2. We are currently installing
SP3 to our test environment.

Greg
----- Original Message -----
From: "John McPherson" <JMcPherson@fossil.com>
To: <JBAUSERS-L@midrange.com>
Sent: Friday, August 04, 2000 7:46 AM
Subject: RE: Customer Returns Credit Date


> Greg,
>
> We are looking at upgrading to SP2 and I was wondering if this issue is
with
> which version (Standard Product, Style, Drinks etc) that you encountered
> this issue?
>
> Thanks,
> John.
>
> -----Original Message-----
> From: Greg Wieczorek [mailto:wieczog@versifit.com]
> Sent: Friday, August 04, 2000 10:42 AM
> To: JBAUSERS-L@midrange.com
> Subject: Customer Returns Credit Date
>
>
> The other day I described a problem with the credit date in the customer
> returns module. When the return is converted to a credit, the operator has
> the ability to override the credit date. When this override occurs we
found
> that the date was written without the century indicator set to 1. The help
> line has informed us that the fix for this problem is in SP3 for V3.5.2.
>
> Greg
>
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