No Subject

G'Day every one, my name is Steve Hobbs. I started working for JBA 5 years 
ago as their Financial Controller (Melbourne - Australia) but quickly made 
the jump to financials & ERP consulting. I loved my job and the great 
relationships I developed with my clients.

I believe S21 is a great product, given it is implemented properly and 
supported by the right people. It must not be treated as a project or 
exercise but as a solution to problems and a mechanism for providing your 
enterprise information requirements. You must see the big picture and truley 
understand how all the components inter-twine and affect each other before 
jumping into it. Otherwise AFI will appear to stuff up when in fact it 
reflects poor planning and a lack of understanding.

Back in the early days customers were happy and the JBAers were also happy 
and had no reason to leave. Rates were reasonable and there was little 
demand for third party consultants. But soon promises to staff were broken, 
rates to rise and then we have unhappy campers in both camps. Along came 
other ERP vendors who stole the top JBAers and left the not so marketable 
ones to earn the higher rates. Customers become further distressed and so 
the story goes on. GEAC have passed digging a big hole, they are now filling 
it in on themselves.

Symix, a US based ERP and eCommerce vendor wanted me more than GEAC. The 
decision was easy. I'm treated like royalty and I'm happy. The customers are 
happy. We have a Manager of Customer satisfaction and he sleeps at night. 
Another ERP vendor - another planet. We have averaged 1 large ERP sale per 
month this year in Melb and also sold true internet based eCommerce to a JBA 
site as our eCommerce solution can be interfaced with a brand X ERP, such as 
S21.

Many of my friends are FC's and alike I met at JBA customer sites. I have a 
keen interest in the direction and goings on of JBA/GEAC and hope they can 
get it right and soon.

By the way, Jeff Klipe did well to bring wrkdbf (and edtdbf) to your 
attention. It was my preferred tool for reviewing and safely changing data. 
It's fast too.

I hope not to see too many problems pop up in the forum, but if I think I 
can help I will respond.


Steve


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