Re: printer problem

Hi Steve,
have you tried printing the same document with different users to the same 
outqueue?
I'm pretty sure this is no problem with your users.

I suppose the spool has no default font set.
So every printer you print to uses it own defaultfont.

Try to set a fonttype in the printerfile via chgprtf or change the 
printerfile itself to use pcl/prescribe or whatever commands for 
font-selection.

- Martin

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Hello All,

I have a rotten old S36 program here that prints certificates, in 
portrait, on a laser printer. Problem is if I do it, or the user that is 
pulling her hair out, it comes out in Times New Roman in what looks like 
font 10, when some others do it it is in Courier in 12. Its a fairly 
important safety document and so the user would like it printed in the 
courier format.
The hopeless desk keeps saying its an AS400 problem, but I have tried 
everything I can think of and it has no effect, I don't want to change the 
program, even if that would alter it, because the ones who it works for 
now would probably have a problem. I have checked user profiles and apart 
from the obvious user differences, outq, name, etc., there is nothing 
different. 

Has anyone had anything similar? Is there anything I can do on the 
AS400/iSeries?  I still think it is a settings problem but I can't get to 
the printer settings, that is controlled by the network team. 


TIA

Steve