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I think the requirements of the program and environment it will be used in 
determine the effectiveness and efficiency.

A program with a 10 second delay used in a more relaxed and slow paced 
environment will be effective.  That same program used in a more fast 
paced environment with management expecting the user to be continually 
entering data is now in-effective because it's no longer efficient.

Mike



> I liked that reply.  :)  May I add to it? 
> 
> 
> 
> Using your story, lets focus on what is effective, not what is 
efficient. 
> You have a distressed person out there, quite possibly in danger.  When 
that
> bell rings the machine better go into "lets take care of this person 
fast"
> mode.  That is the only issue.  Response time becomes paramount.  Forget
> efficiency, cut through the clutter, get responses fast, whatever the 
cost
> in efficiency.  If you have to kick off the bill collectors, kick em 
off,
> and don't even  stop to apologize.  But give them response time.  Thats
> effective but certainly not efficient..
> 

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