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>I'd like to know whose attention
>(from IBM) do we specifically
>need? How do we reach that
>individual, and what do they
>have to say regarding the matter?

I think Neil already sent this one in, but the iSeries Nation has a special
section on their Contacts page for the Hotline.
http://www-1.ibm.com/servers/eserver/iseries/nation/contact/hotline_info.htm
l

Once one places a request here, the Customer Satisfaction team will locate
The Right Person within the IBM organisation that can assist.  So says the
Q&A on the web page.
  --buck


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