Re: Laptop reboot when using USB modem

Any particular reason that you don't get them wireless broadband cards and
get 100% of the orders over the internet? Or allow them to tether their cell
phones? Are they that far out that there isn't cell service?

On one hand, there is additional cost.

On the other .. the cost of your time trying to make 40 year old technology
work, and the cost of lost/missing/delayed orders likely make this an easy
cost/benefit analysis.

---------
Tom Jedrzejewicz
tomjedrz@xxxxxxxxxxxxxx

"Illegitimi non carborundum"



On Fri, Feb 4, 2011 at 10:47 AM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>wrote:

Arrgh. I forgot to state I already had the latest driver on the off brand
modem. Not sure about the US Robotics one, though. It seems odd that BOTH
would have driver issues.

Regarding the event log, they always seem to be 75 miles away when it
happens, and then don't tell me until 2 days later. Love those sales
people. I'm going to have to insist they get it to me ASAP after it
happens.


On Fri, Feb 4, 2011 at 1:28 PM, David Gibbs <david@xxxxxxxxxxxx> wrote:

Jeff Crosby wrote:

The modem transmits fine, except maybe 1/4 of the time the laptop

reboots

during the phone call.

Sounds like a driver problem.

Have you checked with the vendor?

Anything in the event log that would indicate the cause?

david


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Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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