Re: Weird PC problem

Are the wireless/bluetooth units colliding in their communications?

While I was at one very large customer (fortune 50) they started to get in these keyboards and drove the help desk nuts with funny behaviours and weird happenings. Then one day the help desk guy was helping one user and noticed that every time he moved the mouse, his cube neighbor's cursor moved. The units were cross communicating. The solution was to ban all wireless devices in the offices. (which included all cell phones BTW). Eliminated two problems at once.

Jim Oberholtzer
CEO/Chief Technical Architect
Agile Technology Architects, LLC


On 6/29/2010 2:12 PM, Burns, Bryan wrote:

*This message was transferred with a trial version of CommuniGate(r) Pro*
You know what's weird? 10 minutes ago I got a call from a user who's
wireless keyboard wouldn't work in only one 5250 session of MAPICS.
Opened another session and it worked fine but I couldn't get that first
session to work. Worked in Office apps. Nothing in the joblob. Functions
wouldn't work by mouse. Closed session with mouse and reopened it and
keyboard worked.

5 minutes later the user called back to say it's doing it again.

I suggested he replace the batteries which he's hasn't done yet because
he's kind of new.

And that is why I got rid or my wireless keyboard - erratic behavior
when batteries go low.

Data points: I had a Logitech, the help desk call was for an MS
wireless keyboard.

Bryan

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of Chuck Lewis
Sent: Tuesday, June 29, 2010 1:29 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Weird PC problem

Nope you flat our do not have the ability to enter the area you would
type i.e. with the mouse you can't click and get in there etc.

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of Terrence Enger
Sent: Tuesday, June 29, 2010 2:15 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Weird PC problem

On Tue, 2010-06-29 at 13:37 -0400, Chuck Lewis wrote:

Nope, it's like the fields are "locked"

Perhaps then the keyboard is working fine, but the text is displayed in
the same colour as the background or in a really really tiny font.
Obviously, this is a shot in the dark.

Hmm. Do non-keyboard input methods, e.g. Edit> Paste, work in those
contexts?

Cheers,
Terry.

--
This is the PC Technical Discussion for iSeries Users (PcTech) mailing
list To post a message email: PcTech@xxxxxxxxxxxx To subscribe,
unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/pctech
or email: PcTech-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives at
http://archive.midrange.com/pctech.