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Re: PC testing software



fixed

Dump files have a .dmp extension, don't they? I'm searching both hard
drives for *.dmp. So far only 1 file found, from Sep 2006.


On Tue, Apr 27, 2010 at 10:41 AM, Lukas Beeler <
lukas.beeler@xxxxxxxxxxxxxxxx> wrote:

On Tue, Apr 27, 2010 at 16:01, Norm Dennis <nhdennis@xxxxxxxxxxx> wrote:
Unfortunately, I have always had difficulty interpreting it.
Hopefully Lucas will shed some light ;-)

Here's a quick guide from Microsoft on this issue:
http://support.microsoft.com/kb/315263

Basically, you analyze the file using windbg and the Microsoft
symbols. If one were a developer that's knowledgeable about Windows
internals, one could exactly find out what the issue is.

I don't. Basically, i look at the backtrace and start guessing who's
at fault, starting with the Vendors i don't like. This has worked
surprisingly well in the past.

However, the issues i see with Jeff's crashdumps is the fact that we
have three different crashes. This makes it more likely to be a
hardware fault than a software, however things can be complicated.

My next approach would be to uninstall the two programs related to the
DLLs in the two crashdumps, and see if the problem happens again.

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