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This is round 2 of education.Get a good spamfilter on your mail.
The problems:
15 - high school (barely) educated users (5 or 6 are foreign born/educated and speak English well)
all have to do some web searches (hundreds of possible sites, researching public records
all have to snd/rcv emails w/attachments from hundreds of customers
no tech onsite
AVG being installed today and updates will be pushed to desktops-user
has no option to decline (this was proposed 8 years ago....
Users cannot "install".
Updated browsers, XP, etc each quarter
I do not maintain pc network
I've been asked to do a 15 minute "training"
We are trying to do both education & lockdown
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