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Chuck Lewis wrote:
Bill,

That's what makes this SO weird:

1) It shows TWO folders for this user:

One John Doe
One John Doe.CA20 and that last part is the PC name
The John Doe HAS the Outlook PST in it and the other one does not so it
appears to be using John Doe.CA20

How do I change that ? Delete it ?
Chuck,

Warning: we're now getting in over my head, but I'll try to help as best as I can. Take a look here:
http://www.softwaretipsandtricks.com/forum/windows-xp/16825-xp-local-user-profiles-domain-environment.html

Particularly post #8.

Bill

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