RE: Blue-Screen problem on Dell Laptop

1. Boot without the port expander.
2. Plug in the port expander.
3. In Device Manager, delete the drivers for everything related to the
expander.
4. Unplug the expander.
5. Re-plug it in.  If auto-detect fails, reboot instead.

This should force Windows to re-load the drivers.  If they were
corrupted before, hopefully this will fix it.

I would also recommend getting the latest drivers from the expander
manufacturer's web site. 


John A. Jones, CISSP
Americas Information Security Officer
Jones Lang LaSalle, Inc.
V: +1-630-455-2787  F: +1-312-601-1782
john.jones@xxxxxxxxxx

-----Original Message-----
From: Steve Landess [mailto:sjl_abc@xxxxxxxxxxx] 
Sent: Tuesday, November 02, 2004 11:45 AM
To: pctech@xxxxxxxxxxxx
Subject: [PCTECH] Blue-Screen problem on Dell Laptop

I have a Dell mobile workstation (Latitude Precision M60) running XP Pro
that works just fine when running stand-alone...

If I cold-boot it on the port expander/desktop adapter, it will
blue-screen with an error indicating that there is a problem with a
driver.
(sorry - don't have all of the details right now)

However, if I first boot it up, _then_ mount it on the port
expander/desktop adapter while it is running, it doens't blue-screen.

What gives?  

Please, Please, Please: 
Even though I have a support contract, Don't tell me to call Dell
technical support.  They SUCK!

Regards,
Steve



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