Re: System Unique Identifier

 I have just completed this proceedure for a System Password on an AS/400
model 400.

I did have an issue finding out the correct place to call.  I started with
800 ibm call.  They send an e-mail to the department resposible for the
keys.  It is definately NOT a one day process, but rather about a week.

I received an e-mail response, so you could try to send an e-mail to the
reply address I have.  sw4you@xxxxxxxxxxx  I had to provide the following
information.
System Serial Number
System Type
System Model
Password Version
System feature Code

Good Luck.
Wayne Johnston
Integrity Technology, LLC


> ----------------------------------------------------------------------
>
> message: 1
> date: Mon, 03 May 2004 02:23:13 -0400
> from: qsrvbas@xxxxxxxxxxxx (Tom Liotta)
> subject: System Unique Identifier
>
> I'll check the archives later; this isn't exactly a question about the
procedure and/or requirements for obtaining a SUID from IBM though that's
what I'm after. (And if anyone has solid knowledge, I wouldn't mind hearing
it.)
>
> This is about the difficulty I'm having getting info from IBM on the
procedure. The difficulty is just beginning. I've only made three general
queries of IBM, so I haven't gone deep into it yet because other issues have
been taking my time. But even so, the single response I did receive from our
CE seems nowhere near sufficient.
>
> When asked during a hardware maintenance visit, our CE simply replied
"Isn't that a software call?" I didn't dig deep there either, but it wasn't
clear that he really knew what a SUID was.
>
> Almost two weeks ago, right after talking with the CE, I sent a query to
the ASKIBM e-mail address, asking for the procedure and requirements for
obtaining a SUID. A few minutes later, I sent a query into iSeries Nation
asking the same question. Unfortunately, I could no longer find the iSeries
Nation e-mail address on the web site for asking questions for members; I
only found what seemed to be a kind of web site feedback link which possibly
wasn't appropriate.
>
> Anyway, neither query has produced even an acknowledgement much less an
actual response.
>
> It kind of makes me nervous.
>
> Is there anybody at IBM any more?
>
> Is the SUID hardware or software? It's certainly hardware related -- a
load-source drive replacement and subsequent reload of OS/400 is what
prompted the need for a SUID.
>
> I've never been pleased that SUIDs have been needed, and I know others
have felt similarly. From my reading of State of Washington model and actual
contract language, I'm confident that SUIDs would violate contract terms
unless they were freely available within one business day under the
so-called 'Self-Help Code' provisions.
>
> Does anybody else think it's time IBM dropped these things? Exactly what
good do they provide -- other than the obvious money for hardware
maintenance contracts and, I suppose, possible stolen property protection?
>
> Tom Liotta
>
> -- 
> Tom Liotta
> The PowerTech Group, Inc.
> 19426 68th Avenue South
> Kent, WA 98032
> Phone  253-872-7788 x313
> Fax    253-872-7904
> http://www.powertech.com
>
>
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