I have not placed an order today but, the confirmation email you received should have a link to check on status and an order number.
Following the link and use it to check the status of the order...this can help detertmine where the break down is.
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Today's Topics:
1. Fix central ftp download requested but no email with download
details (Don Brown)
----------------------------------------------------------------------
message: 1
date: Fri, 25 Nov 2016 16:57:57 +1000
from: Don Brown <DBrown@xxxxxxxxxx>
subject: Fix central ftp download requested but no email with download
details
Hi All,
I have (multiple times) ordered groups of ptf's today using fix central and I receive the email saying the order has been received.
But as yet I have not received any emails advising the order is ready to be downloaded using ftp or any instructions on the ftp site to be accessed.
The first order was over six hours ago.
Has anyone ordered ptf's today for ftp delivery and had success ?
Any suggestions ?
Thanks
Don Brown
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